Sutherland Global Services was looking for a Sutherland Bilingual HR Support Representative with German and ...

Bilingual HR Support Representative with German and English Company Description: About Our Organization Digital transformation and technological innovation are at the core of our business strategy. We collaborate with global brands, delivering cutting-edge solutions through advanced technological platforms and business process optimization. Our innovative approach has generated over 200 unique technological inventions across multiple patent categories. By integrating human expertise with artificial intelligence, we develop transformative digital solutions that unlock unprecedented business opportunities. We customize comprehensive strategies tailored to each organization's unique requirements, creating enduring relationships and measurable outcomes. Your Responsibilities: - Promptly address HR-related inquiries through phone and email communications - Efficiently manage and document queries using internal tracking systems - Offer comprehensive guidance regarding HR policies, benefits, and procedural information - Maintain exceptional service quality, professionalism, and strict confidentiality standards - Effectively resolve inquiries while demonstrating individual performance accountability Qualifications: - Native or near-native German language proficiency (B2 level minimum) - Native or near-native English language proficiency (B2 level minimum) - Exceptional interpersonal communication capabilities - Strong analytical and decision-making skills - Capability to handle sensitive information with utmost discretion - Remarkable adaptability in dynamic professional environments Benefits Package: - Flexible remote work arrangement with comprehensive equipment provisions - Stable, long-term employment contract - Competitive compensation package - 21 annual paid vacation days - Comprehensive health and life insurance coverage - Travel reimbursement and meal vouchers - Consistent full-time daytime schedule - Continuous professional development opportunities - Digital onboarding processes - 24/7 psychological support program - Employee discount portal access - Performance recognition initiatives - Wellness and fitness support - Engaging team-building activities - Global professional exposure Location: Sofia, Bulgaria Employment Type: Full-time