Vituity is looking for a Support Services Representative to organize, distribute, and process our daily incoming mail. You will play a vital role in our mission to improve lives. This position offers the opportunity to contribute to a purpose-driven culture from a remote location.

What You'll Do

Sort and prepare incoming paper-based mail.
Scan incoming paper checks into application(s) for bank processing.
Review, assemble, and prepare documents to ensure successful and accurate scanning.
Review and verify prepped documents for accuracy prior to scanning.
Monitor the electronic mail queue in our document repository application, review correspondence, and route documents to the applicable folder.
Monitor printer(s) for outgoing claims; sort, attach back up document(s), and prepare for mailing.
Retrieve billing documents through internal systems or external websites and distribute them appropriately.

What We're Looking For

A high school diploma or GED is required.
Ability to work in a fast-paced environment.
Flexible and adaptable to an ever-changing environment.
Able to speak clearly and concisely.
Ability to use a 10-key calculator.
Experience with Microsoft Outlook.
Ability to read, comprehend, and act on simple instructions, short correspondence, and memos.
Able to work overtime during peak periods.

Nice to Have

One year of work experience is preferred.
Experience with Microsoft Word and Excel is preferred.

Technical Stack

Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits & Compensation

Compensation: $16.50 per hour.
Superior health plan options.
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
Top Tier 401(k) retirement savings plan that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions.
Generous paid time off starting 3-4 weeks annually.
Student Loan Refinancing Discounts.
Professional and Career Development Program.
EAP and travel assistance included.
Wellness program.
Purpose-driven culture focused on improving the lives of patients, communities, and employees.

Work Mode

This is a fully remote position open to candidates nationwide.

Vituity fosters a culture of brilliance that values team accomplishments more than individual achievements. We leverage our strengths to make a positive impact in local communities, with plenty of opportunities to engage with other Vitans through virtual meet-and-greets, events, and seminars.