Remote (Global) Full-time

Supabase is hiring a Support Engineering Manager (USA)

About the Role

Supabase is looking for a Support Engineering Manager to build, lead, and scale our first US-based support engineering team. You will play a key role in shaping the future of our global support organization and driving operational excellence in our fast-growing, open-source environment.

What You'll Do

  • Build, lead, and scale a support engineering team in the US.
  • Shape the future of the global support organization.
  • Drive operational excellence.

What We're Looking For

  • Some experience leading or mentoring a technical team (support, engineering, or similar).
  • Strong troubleshooting skills from a background in systems administration, database management, DevOps, or a related field.
  • Familiarity with SQL (especially PostgreSQL).
  • Comfortable using Linux/Unix operating systems and the command line for basic troubleshooting.
  • Strong communication skills in English, with the ability to explain technical concepts clearly.

Nice to Have

  • Formal management experience.
  • Experience working with GitHub Issues and Discussions.
  • Familiarity with JavaScript frameworks like React, Vue, or Svelte, and some experience with Node.js.

Technical Stack

  • PostgreSQL, SQL
  • Linux/Unix
  • GitHub
  • JavaScript, React, Vue, Svelte, Node.js

Team & Environment

You will be the first Support Engineering Manager in the US, joining a globally distributed team of over 120+ members. Our born-remote and open-source-first culture values moving fast, building in public, and using what we ship.

Benefits & Compensation

  • Fully remote work with WeWork membership or co-working allowance.
  • ESOP (equity ownership) in the company.
  • Tech allowance for work equipment.
  • Health insurance: 100% covered for employees, 80% for dependents.
  • Annual company off-site.
  • Flexible, asynchronous work.
  • Annual professional development/education allowance.

Work Mode

This is a fully remote position for candidates in US time zones.

Supabase is an equal opportunity employer.

Required Skills
PostgreSQLSQLLinux/UnixGitHubJavaScriptReactVueSvelteNode.jsTeam LeadershipCustomer SupportTechnical TroubleshootingIncident ManagementAsynchronous CommunicationProcess Improvement
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About company
Supabase

Supabase is the Postgres development platform, built by developers for developers. It provides a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search, all deeply integrated and designed for growth.

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Job Details
Category management
Posted 8 months ago