Superside is looking for a Customer Enablement Lead to champion customer success and maximize the value clients derive from our services. You will be instrumental in ensuring customers are fully equipped to leverage our platform effectively, driving adoption and long-term satisfaction.

What You'll Do

Develop and execute comprehensive customer enablement programs and strategies
Create and deliver training materials, resources, and documentation
Collaborate with Customer Success, Sales, and Product teams to align on customer goals
Analyze customer usage data to identify adoption barriers and opportunities
Lead initiatives to improve onboarding and ongoing education for key accounts

What We're Looking For

Proven experience in a customer enablement, customer education, or similar role
Strong ability to translate complex product features into actionable customer value
Excellent communication and presentation skills for diverse audiences
Experience creating scalable enablement content and programs
Analytical mindset with a focus on measuring program impact and success

Superside is an equal opportunity employer.