Responsibilities
- Oversee a structured group of students needing short-term (up to 12-week) intensive academic support
- Create and execute measurable intervention plans with defined goals and progress tracking
- Tackle issues like academic stagnation, executive functioning challenges, checkpoint difficulties, attendance problems, and policy violation risks
- Conduct regular one-on-one and small group intervention sessions
- Work with students and families to create practical improvement plans
- Teach executive functioning, academic skills, and self-management while maintaining professional responsibility
- Evaluate grades, pacing, checkpoint completion, attendance, and past intervention history to inform decisions
- Keep detailed, unbiased records of plans, meetings, progress, and results
- Provide regular, data-driven updates to Academic Counselors and Advisors
- Handle referrals from Advisors and Academic Counselors
- Work across departments to coordinate intervention efforts
- Apply school policies correctly and provide progress reports to Academic Counselors when students do not improve
- Follow Crisis Response protocols and escalate safety concerns as needed
- Help develop and improve intervention programs and policies
- Engage in continuous professional development in online education, intervention strategies, and neurodiversity-affirming practices
- Assist the team during busy periods and embody the school's core values in all actions
Benefits
- Comprehensive health, dental, and vision insurance, including specialty care options like fertility benefits, mental health services, and chiropractic care, FSA, HSA, and more.
- 401(k) retirement plan with employer matching contributions.
- All-purpose time off (PTO) policy that combines vacation and paid sick leave, with 16 hours of floating holiday PTO per quarter and additional PTO accrual at 1 hour per every 15 hours worked, totaling approximately 138 hours per year or 17 eight-hour days on average.
- Parental leave and other perks and benefits are also available.
- Free site memberships and discounted tuition for the children in the employee's household, plus two additional memberships for other children in their lives.
Work Arrangement
Remote
Team
Education
Other
- Student Support Specialists are expected to have 40 hours of availability each week on a year-round basis.
- Availability during school hours, Monday through Friday between 8 am and 4 pm in a U.S. timezone (ET, CT, MT, or PT) is required.
- While employees are not required to be available strictly for the entire duration of this period on a daily basis, due to managing a weekly caseload of students, the majority of work hours (approximately 30–35 per week) occur within the required availability window for student meetings and team collaboration.
- Limited flexibility (approximately 5 hours per week) may be scheduled outside of this window for planning and documentation.
Not specified
