Miaplaza is hiring a Student Support Specialist for MiaPrep Online High School (MOHS). This is a fully remote, student and family-facing role focused on building positive student relationships, coaching growth, monitoring progress, and managing records. You will be integral in shaping the community for students, parents, teachers, and staff.
What You'll Do
- Manage a structured caseload of students receiving short-term (up to 12-week) intensive academic intervention.
- Design and implement measurable intervention plans with clear goals and progress monitoring.
- Address academic stagnation, executive functioning breakdowns, checkpoint struggles, attendance concerns, and risk of policy violation.
- Facilitate regular 1:1 and small group intervention sessions.
- Partner with students and families to develop actionable improvement strategies.
- Coach executive functioning, academic skill-building, and self-management while maintaining professional accountability.
- Analyze grades, pacing, checkpoint completion, attendance, and prior intervention history to guide decisions.
- Maintain thorough, objective documentation of plans, meetings, progress, and outcomes.
- Provide regular data-informed updates to Academic Counselors and Advisors.
- Receive and respond to referrals from Advisors and Academic Counselors.
- Collaborate cross-functionally to align intervention efforts.
- Apply MOHS policies appropriately and provide documented progress summaries when students fail to improve.
- Follow Crisis Response procedures and escalate safety concerns as required.
- Contribute to intervention program development and policy improvement.
- Participate in ongoing professional development in online education, intervention strategy, and neurodiversity-affirming practices.
- Support team needs during high-volume periods and model MOHS core values.
What We're Looking For
- At least two years of experience in structured academic intervention, MTSS frameworks, or Tier 3 student support at the secondary (grades 7–12) level.
- Bachelor's degree or higher in education, special education, psychology, or a related field.
- Experience in special education and/or implementing structured executive functioning, social-emotional, or academic skill interventions beyond general classroom teaching or advising.
- Demonstrated experience using academic performance data to design and implement structured, multi-week intervention plans beyond general classroom differentiation.
- Strong interpersonal and communication skills, with the ability to engage effectively with students, parents, and staff.
- Willingness to support administrative tasks, lead a club, or assist with coverage during busy periods.
- Flexibility to adapt to the evolving needs of a developing online school environment.
- Adept at learning new online tools and comfortable working in an online environment.
Nice to Have
- Experience supporting students with specific learning needs, particularly in an online setting.
- Experience designing measurable intervention plans that balance empathy with accountability.
- Experience with neurodiversity-affirming practices.
- Proficiency in Google Suite and/or Airtable.
Team & Environment
Collaborates with Advisors, Academic Counselors, and cross-functional teams.
Benefits & Compensation
- Compensation: $24.95 - $35.07 per hour (annual range $51,896 - $72,945 when working year-round).
- Health, dental, and vision insurance, inclusive of specialty care options like fertility benefits, mental health services, and chiropractic care.
- FSA, HSA.
- 401(k) retirement plan with employer match.
- All-purpose PTO. Full-time employees receive 16 hours of floating holiday PTO per quarter and accumulate additional PTO at the rate of 1 hour per every 15 hours worked (approx. 138 hours/year).
- Parental leave.
- Free site memberships and discounted MOHS tuition for household children, plus two additional memberships for other children.
Work Mode
This is a fully remote position open to candidates anywhere in the U.S. (any U.S. time zone).
Miaplaza is an equal opportunity employer and E-Verify participant. We welcome candidates from all backgrounds and experiences, considering all qualified applicants regardless of race, color, religion, sex, orientation, gender identity, national origin, disability, veteran status, age, or arrest/conviction records.
