Demandbase is hiring a Strategy & Program Manager, Business Operations to drive the execution of our company's most critical strategic initiatives. Reporting into the Business Operations & Strategy team within the Office of the CFO, you will own end-to-end program execution, from planning and alignment through delivery and impact measurement, including our AI-first product and go-to-market transformation.
What You'll Do
- Own day-to-day program management for company-level strategic initiatives, including planning, execution, and delivery.
- Develop and maintain detailed program plans covering workstreams, milestones, owners, dependencies, and timelines.
- Identify execution risks, resource gaps, and cross-functional dependencies; drive mitigation plans and escalate as needed.
- Establish and run structured operating rhythms, including weekly program reviews and executive check-ins.
- Ensure decisions, action items, and commitments are clearly documented and tracked to closure.
- Own end-to-end OKR management for strategic initiatives.
- Align cross-functional teams on objectives, success metrics, timelines, and ownership.
- Track progress against OKRs, surface blockers, and enforce accountability across teams.
- Define and maintain KPIs to measure execution progress and business impact.
- Build and manage program dashboards and status reporting for executives and stakeholders.
- Partner with Finance on ROI analysis, financial modeling, and benefits realization tracking.
- Translate data and execution outcomes into clear insights and recommendations for leadership.
- Prepare materials for CFO and Executive Leadership Team updates, including progress summaries, risk assessments, and impact reporting.
- Support quarterly business reviews and board-level presentations with concise, data-driven narratives.
- Coordinate execution across Product, Marketing, Sales, Customer Experience, and Finance.
- Act as the central point of alignment to ensure clarity on deliverables, timelines, and ownership.
- Drive cross-functional problem-solving to keep initiatives on track.
What We're Looking For
- 3-5 years of experience in Strategy, Business Operations, Consulting, or Program Management, preferably in a SaaS or technology environment.
- Proven ability to lead complex, cross-functional initiatives with structure, rigor, and measurable outcomes.
- Strong analytical skills with hands-on experience working with KPIs, dashboards, and business metrics.
- Excellent written and verbal communication skills, with the ability to distill complex topics for executive audiences.
- High degree of ownership, organization, and attention to detail; able to operate effectively in ambiguous environments.
- Working knowledge of tools such as Google Workspace, Salesforce (SFDC), Asana, Smartsheet, Tableau, or similar platforms.
- Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent practical experience.
Nice to Have
- Experience partnering closely with Finance, Product, and/or GTM teams.
Technical Stack
- Google Workspace
- Salesforce (SFDC)
- Asana
- Smartsheet
- Tableau
Team & Environment
You will report into the Business Operations & Strategy team within the Office of the CFO.
Benefits & Compensation
- Options for up to 100% paid Medical and Vision premiums for employees
- Flexible PTO policy
- Paid holidays
- Access to mental health and wellness resources
- 401(k) with pre-tax, after tax, and roth options
- Short-term/long-term disability
- Life insurance
Work Mode
This role is open to candidates based in San Francisco, New York, Austin, Seattle, India, or the United Kingdom.
Demandbase is committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status.
