Sprinter Health is looking for a Strategy & Operations, Market Strategist (GTM & Expansion) to join our team. Our mission is reimagining how people access care by bringing it directly to their homes. In this role, you will own regional market strategy end-to-end: from market planning and capacity modeling to day-to-day operational execution, designing, launching, and scaling Sprinter’s go-to-market and operating model.
What You'll Do
- Design and execute regional operating strategies that support new market launches, partner expansions, and evolving clinical offerings.
- Build scalable frameworks for workforce planning, capacity modeling, and service coverage across dynamic geographies.
- Continuously refine market plans in response to changes in demand, partner priorities, patient mix, and clinical protocols.
- Act as the single threaded owner for operational performance in assigned markets.
- Partner with Sales and Partnerships to support market entry, payer launches, and expansion into new territories.
- Translate commercial commitments into executable operational plans with clear staffing, scheduling, and cost assumptions.
- Evaluate market readiness, identify constraints, and recommend tradeoffs to enable fast and sustainable growth.
- Develop and maintain optimized schedules for mobile clinicians based on forecasted demand, geography, and partner requirements.
- Collaborate closely with Clinical Managers to incorporate availability, training levels, licensure, and cultural considerations.
- Identify gaps between forecasted and actual demand and drive iterative improvements to scheduling and capacity models.
- Monitor market level performance against clinical, financial, and partner KPIs.
- Diagnose operational bottlenecks and performance gaps and develop data backed recommendations to improve efficiency and reliability.
- Partner with Clinical and Operations leaders to set annual goals and roadmap initiatives required to hit them.
- Lead ad hoc analyses and special projects tied to growth, efficiency, and scale such as logistics optimization, new service pilots, and partner specific requests.
- Support product development by translating operational needs into clear requirements and testable hypotheses.
- Balance multiple high impact initiatives while maintaining day to day operational ownership.
What We're Looking For
- 3+ years of experience in strategy and operations, management consulting, analytics, marketplace operations, or similar roles.
- Owned ambiguous problems end to end, translating high level goals into structured plans, operating models, and measurable outcomes.
- Built models or frameworks for capacity planning, workforce optimization, territory planning, or supply and demand balancing.
- Worked cross functionally with Sales, Operations, Product, Data, and external stakeholders to drive execution.
- Operated effectively in fast paced, high growth environments with shifting priorities and incomplete information.
Nice to Have
- Experience at a pre IPO or high growth company, particularly in Series A through Series D environments.
- Background in management consulting or growth strategy, with strong comfort structuring unstructured problems.
- Experience supporting new market launches or geographic expansion, such as new city or territory rollouts.
- Strong data fluency, including hands on experience with SQL, Looker, BigQuery, Python, Excel, or similar tools.
- Familiarity with healthcare or healthcare data, such as claims, clinical workflows, or regulated data environments.
- Experience in operationally complex or marketplace businesses, such as logistics, last mile delivery, or field based operations.
Technical Stack
- Looker
- BigQuery
- SQL
- Python
- Excel
- Kibana
Team & Environment
Work closely with Sales, Partnerships, Clinical Operations, Product, and Data.
Benefits & Compensation
- Meaningful pre IPO equity
- Medical, dental, and vision plans 100% paid for you and your dependents
- Flexible PTO and 10 or more paid holidays per year
- 401(k) with company match
- 16 week parental leave for birthing parents and 8 weeks for all other parents
- Annual professional development stipend
Work Mode
This is a remote position.
Sprinter Health is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
