Responsibilities
- Engage C-suite, clinical, operational, IT, academic, and research leaders to understand strategic priorities across service lines and map them to Trase agentic capabilities.
- Surface competitive intelligence of healthcare use cases gaining market traction to inform the joint Duke-Trase product roadmap and go-to-market strategy.
- Co-manage the quarterly Joint Steering Committee meeting and iterate on the charter as the partnership progresses to meet collaborative objectives.
- Build business cases and ROI frameworks that decision-makers need to select and prioritize Agentic use cases — including impact cards, financial models, and value stories grounded in real clinical data.
- Partner closely with Trase product and engineering, Trase technical program managers, and Duke clinical leads to translate partner needs and requirements into scoped engagements.
- Navigate legal, procurement, compliance, clinical, and IT governance processes across large, matrixed health system organizations.
- Lead multi-disciplinary reviews to ensure that all AI deployments adhere to institutional safety standards, data privacy regulations, and complex hospital system bylaws.
- Proactively identify potential regulatory bottlenecks and collaborate with internal Trase legal and security teams to streamline the path from initial technical discovery to formal procurement and clinical activation.
- Structure and negotiate Statements of Work (SOWs) within the established enterprise agreement, ensuring each engagement is clearly defined with measurable milestones and success criteria.
- Collaborate with internal Trase legal, security, and product teams to ensure all negotiated SOWs align with the partner's clinical & IT requirements.
- Proactively manage the lifecycle of these agreements, from initial technical discovery and scoping to formal procurement and eventual clinical activation and expansion to additional service lines.
- Act as an exceptional relationship builder, navigating internal dynamics and organizational inertia to drive the cultural adoption of AI workflows.
- Create and own the change management playbook: identify clinical champions, manage stakeholder expectations, and resolve implementation friction to ensure long-term success.
- Advise on technical governance, AI safety, and auditability to help partners navigate highly regulated healthcare environments.
- Develop and maintain a living account plan for the account — mapping stakeholder relationships, expansion opportunities, adoption health, and 12–24 month priorities.
- Own escalations and navigate setbacks without losing the relationship.
- Coordinate collaborative research and marketing efforts (e.g., case studies, blog posts, publications), aligning stakeholders and advancing descriptive and research publications under a joint governance framework.
- Contribute to building Trase’s commercial playbook for health systems — you’re among the early team members, and your learnings will shape how we scale.
- Represent Trase at regional and national healthcare conferences and industry events.
Work Arrangement
On-site
Team
Structure: Cross-functional collaboration with Trase product and engineering teams, Trase technical program managers, internal Trase legal and security teams, and Duke Health clinical leads.
Additional Information
- Role requires consistent on-site presence in Durham, NC.
- Must be able to navigate legal, procurement, compliance, clinical, and IT governance processes in large health systems.
- Must coordinate multi-disciplinary reviews for AI deployment compliance with safety, privacy, and bylaws.
- Must manage Statements of Work (SOWs) within enterprise agreements with measurable milestones and success criteria.
- Must represent Trase at regional and national healthcare conferences and industry events.
