iRhythm Technologies is hiring a Strategic Operations Program Manager to lead and support large-scale initiatives that enhance operational excellence. In this role, you will be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic outcomes aligned with our long-term business objectives.
What You'll Do
- Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation and technology implementation.
- Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
- Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
- Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
- Analyze project economics, providing actionable feedback on cost-benefit and ROI.
- Partner with business functions, including Manufacturing, Clinical Operations, and IT, to define project scope, goals, and deliverables.
- Build strong relationships across teams to ensure alignment and effective execution.
- Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
- Map, define, and optimize business processes to drive efficiency and effectiveness.
- Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
- Develop comprehensive training programs for end-users impacted by project changes.
- Build and lead effective cross-functional project teams.
- Inspire risk-taking and innovation to maximize business benefit.
- Help develop and drive best practices throughout the organization, establishing frameworks for effective reporting.
What We're Looking For
- 10+ years of experience managing large-scale, cross-functional projects in dynamic environments.
- Bachelor’s degree in Business Administration or a related field.
- Strong understanding of operational processes in manufacturing and clinical settings.
- Proven experience with project management tools.
- Financial acumen to assess project risks, resource allocation, and return on investment (ROI).
- Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
- Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
- Analytical thinker with strong organizational skills and attention to detail.
- Ability to handle multiple priorities in a fast-paced environment.
- Ability to travel approximately 30%.
Nice to Have
- Experience preferably within a medical device or biotech company.
- Agile project management experience.
- PMP certification.
Team & Environment
You will report to the EVP of Business Operations and interface with executive leadership, project teams, and key stakeholders across the organization.
Work Mode
This is a fully remote position open to candidates located anywhere within the United States.
iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
