At Zalaris, we are shaping the future of HR & Payroll services across Europe. We are looking for a Strategic Key Account Manager to act as a trusted partner and advisor for HR leaders in Denmark, taking full accountability for the customer journey from contract handover through to renewal and expansion.
What You'll Do
- Own key customer relationships, strategic account plans, and P&Ls.
- Drive renewals, upsell, cross-sale, and expansion into new markets and services.
- Facilitate tactical and strategic governance meetings, ensuring clarity and execution.
- Act as the single point of contact for strategic customers, advising, challenging, and inspiring improvement.
- Identify root causes and improvement opportunities to build business cases that create measurable value.
- Lead opportunity development and manage the commercial pipeline.
- Champion customer success internally and navigate the matrix organization to deliver results.
What We're Looking For
- Proven experience as a strategic account manager in complex, global environments.
- A strong commercial mindset with demonstrated success in upsell, renewals, and business development.
- Understanding of HRM, including Payroll, Time & Attendance, Workforce Management, Travel & Expense, and HCM platforms such as Workday, SuccessFactors, or Oracle.
- Experience with Managed Services or Outsourcing models.
- Ability to engage confidently with senior HR stakeholders at the CHRO level.
- Analytical and advisory skills to build business cases and challenge customer thinking.
- Excellent communication and facilitation skills; comfortable leading governance forums.
- A proactive, entrepreneurial attitude and strong accountability for customer success.
- Located in Denmark.
- Fluent in both English and Danish.
- Internationally comfortable operating across diverse cultures.
Nice to Have
- A background from top-tier management consulting.
- Strong proficiency with PowerPoint, Excel, CRM systems, Power BI, and AI tools.
Team & Environment
You will work closely with Service Delivery teams, HR specialists, consultants, and internal stakeholders in a culture built on trust, innovation, accountability, and collaboration.
Benefits & Compensation
- Join a fast-growing, entrepreneurial company shaping the future of HR & Payroll services.
- Work with major global brands delivering high-impact solutions.
- Influence strategic decision-making at the customer's highest levels.
- Experience a culture built on trust, innovation, accountability, and collaboration.
Work Mode
This role is based locally in Denmark.
Zalaris is an equal opportunity employer.
