Copenhagen, Hovedstaden, Denmark Remote (Country) Employment

Zalaris is hiring a Strategic Key Account Manager

About the Role

At Zalaris, we are shaping the future of HR & Payroll services across Europe. We are looking for a Strategic Key Account Manager to act as a trusted partner and advisor for HR leaders in Denmark, taking full accountability for the customer journey from contract handover through to renewal and expansion.

What You'll Do

  • Own key customer relationships, strategic account plans, and P&Ls.
  • Drive renewals, upsell, cross-sale, and expansion into new markets and services.
  • Facilitate tactical and strategic governance meetings, ensuring clarity and execution.
  • Act as the single point of contact for strategic customers, advising, challenging, and inspiring improvement.
  • Identify root causes and improvement opportunities to build business cases that create measurable value.
  • Lead opportunity development and manage the commercial pipeline.
  • Champion customer success internally and navigate the matrix organization to deliver results.

What We're Looking For

  • Proven experience as a strategic account manager in complex, global environments.
  • A strong commercial mindset with demonstrated success in upsell, renewals, and business development.
  • Understanding of HRM, including Payroll, Time & Attendance, Workforce Management, Travel & Expense, and HCM platforms such as Workday, SuccessFactors, or Oracle.
  • Experience with Managed Services or Outsourcing models.
  • Ability to engage confidently with senior HR stakeholders at the CHRO level.
  • Analytical and advisory skills to build business cases and challenge customer thinking.
  • Excellent communication and facilitation skills; comfortable leading governance forums.
  • A proactive, entrepreneurial attitude and strong accountability for customer success.
  • Located in Denmark.
  • Fluent in both English and Danish.
  • Internationally comfortable operating across diverse cultures.

Nice to Have

  • A background from top-tier management consulting.
  • Strong proficiency with PowerPoint, Excel, CRM systems, Power BI, and AI tools.

Team & Environment

You will work closely with Service Delivery teams, HR specialists, consultants, and internal stakeholders in a culture built on trust, innovation, accountability, and collaboration.

Benefits & Compensation

  • Join a fast-growing, entrepreneurial company shaping the future of HR & Payroll services.
  • Work with major global brands delivering high-impact solutions.
  • Influence strategic decision-making at the customer's highest levels.
  • Experience a culture built on trust, innovation, accountability, and collaboration.

Work Mode

This role is based locally in Denmark.

Zalaris is an equal opportunity employer.

Required Skills
Strategic Account ManagementCommercial MindsetUpsellingContract RenewalsBusiness DevelopmentHRM KnowledgePayroll SystemsTime & Attendance SystemsWorkforce ManagementHCM PlatformsManaged ServicesOutsourcingStakeholder Engagement
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About company
Zalaris

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.

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Job Details
Department Sales
Category other
Posted 14 days ago