JBS USA is hiring a Store Team Lead to play a key role in our store's success in Phoenix, Arizona. You will support store leadership by overseeing daily operations and acting as second in command, fostering a collaborative team environment and ensuring a personal chef and friendly butcher experience for every guest.

What You'll Do

Assist the Sr. Sales Leader in planning and implementing strategies to attract customers
Coordinate daily customer service operations, including sales processes, orders, and inventory
Track the progress of weekly, monthly, quarterly, and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Organize schedules for new hires in the 6-week onboarding program
Conduct on-the-job training and lead continuous training programs like Chew on This, Wild Chef, and Product Training
Supervise, motivate, coach, and support Sales Associates
Conduct ongoing performance reviews
Monitor retail operating costs, budgets, and resources
Communicate with clients, evaluate their needs, and handle complaints
Analyze consumer behavior and propose product positioning to the Commercial team
Research emerging products and update store merchandise
Create reports and analyze retail data including revenues, expenses, and competition
Ensure all employees adhere to company policies and guidelines
Act as the store’s representative and set an example for the staff

What We're Looking For

Proven experience in a retail supervisory or team lead role
Ability to delegate tasks, monitor performance, and ensure objectives are met
Strong skills in training, coaching, and motivating a team
Experience with inventory management and retail operations
Analytical skills to interpret retail data and propose strategies
Commitment to providing exceptional customer service
Alignment with our company culture: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Team & Environment

You will support store leadership and act as second in command, reporting to the Sr. Sales Leader. Your role is central to fostering collaboration and bringing innovative strategies to increase productivity.