Remote (Global)

Chainguard is hiring a Staff Technical Writer

About the Role

Staff Technical Writer United States - Remote The role, in a nutshell: At Chainguard, our user documentation is essential for enabling customer integration with our technical features. Documentation represents a critical component of the customer experience, evolving alongside our UI, API, and CLI. The Documentation team, integrated within the Product team, aims to elevate awareness of Chainguard and software supply chain security by creating accessible, educational, high-quality resources. We develop documentation, tutorials, and video content explaining our products and supporting broader understanding of software supply chain security, cybersecurity compliance, and related regulations. Chainguard Academy serves as the central hub for all this content. The ideal candidate is self-motivated, highly autonomous, and passionate about creating documentation and technical tutorials that resonate with developers and security professionals. All Chainguard writers share a robust technical background, enthusiasm for learning and teaching, commitment to supporting developers and security professionals, and dedication to producing the most valuable resources possible. If you believe your background and expertise align with a Technical Writer position on the Chainguard Docs team, we're eager to explore potential collaboration! What you'll do: - Collaborate across Chainguard Product and Engineering teams to produce product documentation supporting developers and security professionals utilizing our software security products - Develop and strategize documentation approaches to facilitate seamless product adoption and retention - Maintain existing documentation through updates reflecting software changes - Coordinate with team members to ensure comprehensive topic coverage and minimize redundancy - Participate in Product initiatives including feature launch preparations and strategic tasks - Function as "customer zero" by early testing of Chainguard products, experimenting with beta features, and providing actionable usability and clarity feedback - Support other teams with documentation and technical writing tasks as prioritized What we're looking for: Core requirements: - Profound understanding of cloud-native and/or open-source ecosystems, with specialized focus on: - DevOps - Software Supply Chain security expertise, including deep context on container images, software packages, and/or virtual machines - Cybersecurity compliance and regulations - Experience communicating technical topics to technical audiences - Strong research capabilities and rapid technical concept comprehension - Experience collaborating with Product, Engineering, and other departmental teams is advantageous Nice to have: - Familiarity with GitHub-based docs-as-code workflow - Proactive utilization of AI, ML, or automation tools to enhance workflow - Experience leveraging usage data for product decision-making About Us: Chainguard represents a secure foundation for software development and deployment. By providing guarded open source software, built from source and continuously updated, we help organizations eliminate software supply chain threats. Founded by industry-leading experts in open source software, security, and cloud-native development, Chainguard has constructed the most extensive library of inherently secure open source software. Our mission: Be the safe source for open source. We embody our core company values: - Customer Obsessed: Delivering solutions creating genuine customer value - Intentional Action: Prioritizing, planning, experimenting, and failing fast - Serious Work, Lighthearted Approach: Solving critical problems with focus and enjoyment - Mutual Trust: Transparent decision-making empowering informed team collaboration Benefits highlights: - Flexible Remote-First Culture - Comprehensive Equity Opportunities - 100% Health Insurance Coverage - Unlimited Flexible Time Off - Generous Parental Leave We welcome applications from candidates with diverse backgrounds and experiences. If your qualifications closely match our requirements, we encourage you to apply. Chainguard is an equal opportunity employer committed to fostering an inclusive workplace, celebrating individual differences, and prohibiting discrimination.

Required Skills
Technical WritingCloud Native TechnologyDevOpsSoftware Supply Chain SecurityCybersecurity ComplianceGitHub WorkflowDocumentation StrategyProduct DocumentationTechnical CommunicationAI/ML Workflow Automation
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About company
Chainguard

Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Chainguard’s mission is to be the safe source for open source.

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Job Details
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Posted 4 months ago