Snowflake is hiring a Staff Software Engineer for its Production Engineering Team. You will be central to driving the reliability tools and processes that ensure Snowflake consistently delivers a top-tier customer experience. Your work will champion Service Level Objectives (SLOs), build infrastructure for rapid issue detection, and deeply engage in system health verification.

What You'll Do

Lead the improvement of the whole lifecycle of services—from inception and design, deployment, operation, and refinement.
Drive scaling systems sustainably by automation; Drive changes that improve reliability and velocity.
Establish and practice low noise incident response rotations and blameless postmortems to prevent problem recurrence.
Write and review code. Develop documentation and capacity plans, and debug the hardest problems on large distributed systems.
Collaborate with software engineers to establish, maintain, and optimize functional and performance SLOs.
Participate in a 24x1 on-call rotation.

What We're Looking For

Bachelor's degree in Computer Science, a related technical field involving software engineering, or equivalent practical experience.
Proficient in at least one modern programming language, preferably Golang.
Systematic problem-solving methods, effective communication skills.

Nice to Have

10+ years industry experience designing, building and supporting large scale systems in production.
Experience in modern observability tools and production monitoring practices.
Experience with capacity and load testing of the distributed applications.
Experience with containers and container orchestration systems such as Kubernetes.
Experience in deploying, managing, and operating scalable and fault tolerant Linux infrastructure.
Experience with the SLO-driven reliability management processes.
Hands on experience with one of more public cloud providers (AWS, Azure, or GCP).
Ability to spot systematic issues, define roadmaps and guide other engineers to resolve them.

Technical Stack

Golang
Kubernetes
Linux
AWS
Azure
GCP

Team & Environment

You will be part of the Production Engineering Team, focused on reliability and operational excellence. We foster a culture that is all in on impact, innovation, and collaboration and emphasizes learning from every incident.

Snowflake is an equal opportunity employer.