SoSafe is looking for a Staff Product Operations Specialist to enable product ambition, confidence, and autonomy across our scaling Product Development organisation. Your mission is to help teams avoid unnecessary risk and friction while ensuring that strategy, discovery, delivery, and outcomes stay meaningfully connected.
What You'll Do
- Help shape and evolve how product work happens, from strategy and discovery through delivery and learning.
- Enable Product Managers to make high-quality decisions at pace, supporting clear prioritisation and calculated risk taking.
- Partner closely with Design to improve how discovery, design intent, and delivery connect.
- Reduce friction and break down silos between Product, Design, and Engineering by improving shared context.
- Strengthen how customer, business, and delivery signals inform product direction and roadmap decisions.
- Design and facilitate planning, review, and retrospective sessions on outcomes and learning.
- Introduce systems, standards, and tools that improve focus, clarity and execution without slowing teams down.
- Improve visibility into progress, risks, and decisions for teams and leadership without creating a reporting function.
- Spot patterns where the system isn’t working well and help teams course-correct early.
What We're Looking For
- 7+ years of experience in Product Operations in a scaling product organisation.
- Deep understanding of how strong product teams operate across discovery, delivery, and outcomes.
- Strong product-first systems thinker with a pragmatic bias for execution.
- Comfortable influencing senior stakeholders and shaping decisions without formal authority.
- Excellent facilitation, communication, and stakeholder management skills.
- Fluent in modern product development and software delivery practices.
- Hands-on experience with tools such as Jira and Confluence.
- Opinionated, proactive, and comfortable navigating ambiguity.
Technical Stack
- Jira
- Confluence
Team & Environment
You will be embedded within SoSafe's Product Development organisation, working across Product, Design, and Engineering teams.
Benefits & Compensation
- Work/Life balance: Flexible hours, 33 vacation days.
- Wellbeing and financial support: Access to Open Up, corporate discounts.
- Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups.
- Tech equipment.
- Referral bonuses.
- Dog-friendly HQ.
SoSafe is a purpose-driven environment that values innovation, diversity, and collaboration. We are looking for team players who want to drive meaningful change, take ownership, and grow.
