Splash Financial is hiring a Staff Product Manager - Verification & Underwriting to lead the underwriting and verification experience across our personal lending funnel. This high-visibility role is responsible for defining and scaling the systems that power credit decisioning, fraud detection, income and identity verification, document automation, and agent workflows.
What You'll Do
- Own the end-to-end underwriting and verification product domain across credit, fraud, income, identity decisioning, and agent review workflows within the personal lending funnel.
- Define and execute the multi-quarter roadmap for decision engines, including rule orchestration, model deployment, experimentation frameworks, and automation strategy.
- Lead integrations and optimization of third-party data providers such as credit bureaus, fraud/identity vendors, and income verification partners.
- Drive implementation and scaling of document processing and automation platforms to increase straight-through processing and reduce manual review dependency.
- Partner closely with underwriting agents and operations teams to design intuitive tooling, case management workflows, and review experiences that improve efficiency, quality, and compliance.
What We're Looking For
- 8-10+ years of product management experience, with significant focus on underwriting, credit, fraud, or decisioning platforms in fintech or consumer lending.
- Deep experience with credit underwriting systems and fraud decisioning tools, including hands-on experience implementing or managing decision engines.
- Experience integrating and optimizing third-party data providers.
- Strong structured thinking and execution excellence; ability to translate strategy into a clear plan, define meaningful milestones and metrics, and deliver consistently.
- Strong analytical skills to surface insights and recommendations from customer feedback and performance dashboards.
- Excellent communication and stakeholder management skills; comfortable driving alignment across senior leaders and diverse teams.
- Demonstrated experience building or improving agent-facing underwriting tools and workflows, with a strong understanding of manual review operations, queue management, case handling, and quality controls.
- Strong understanding of underwriting workflows, risk-based decisioning, experimentation, and operational tradeoffs, with a track record of driving measurable improvements in approval rates, fraud performance, operational efficiency, and customer experience.
Team & Environment
You’ll work at the intersection of Product, Risk, Fraud, Engineering, Data Science, Compliance, and Operations.
Benefits & Compensation
- Compensation range: $163,000 to $220,000 annually.
- Fully remote work freedom.
- Competitive salary packages.
- Flexible PTO + 9 company holidays.
- Equity: Share in our start-up success.
- Comprehensive and affordable insurance benefits.
- Paid parental leave for both caregivers.
- Essential equipment to get the job done.
- 401(k) for your future savings.
- Quarterly meet-ups: In person & virtual fun.
Work Mode
This is a fully remote position.
Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.
