Responsibilities
- Convert intricate product, customer, and risk data into clear insights, decision frameworks, and durable measurement systems for product, risk, and business partners.
- Leverage AI tools and agent workflows to enhance the speed and quality of analytical work, including accelerating exploration, automating repetitive tasks, generating hypotheses, and stress-testing conclusions.
- Manage end-to-end execution across analysis, metrics definition, experimentation, forecasting, visualization, and decision support.
- Define and maintain measurement frameworks for credit products, covering customer eligibility, repayment behavior, product usage, loss performance, funnel health, and long-term customer outcomes.
- Collaborate with risk teams to evaluate model and policy performance, monitor cohorts, identify bias or drift, and connect risk decisions to product and business impact.
- Design and analyze experiments, rollouts, and policy changes that influence customer access, repayment outcomes, and product growth.
- Approach ambiguous product and risk questions from first principles, applying statistical judgment to define appropriate cohorts, metrics, and decision criteria.
- Communicate insights clearly to technical, product, and business stakeholders, including risk partners and senior decision-makers.
- Lead technical direction and standards for the Block Data Science team, building consensus on key technical decisions and creating reusable frameworks, measurement templates, and scalable tooling that simplify work for others.
- Drive localized cross-team impact by connecting measurement and insights across Lending products (Borrow, Afterpay, Square Loans) and partnering with senior stakeholders in product, engineering, and risk to align Data Science work with broader strategy.
- Mentor and grow the team by developing junior data scientists, fostering a culture of analytical rigor and psychological safety, and contributing to hiring through interviews and calibrations.
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
Other
- Candidates may submit up to 9 active applications within a 60-day period.
- Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
- We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
