CloudLinux is hiring a Staff Engineering Manager to provide operational leadership for our Endless Lifecycle Support (ELS) engineering department. In this remote-only role, you will be the primary people-leadership layer, responsible for the day-to-day management of team leads and engineering managers, ensuring effective execution and delivery while partnering with the Department Director on strategy.

What You'll Do

Manage 6-8 team leads and engineering managers, conducting 1:1s, driving career development, handling performance reviews, and planning succession.
Own hiring for lead and manager roles, supporting interview processes and ensuring new leaders ramp up effectively.
Identify and mitigate engagement and retention risks, supporting team well-being and a sustainable pace of work.
Propose and implement reporting structures, spans of control, and role clarity in partnership with the Director.
Use AI tools like Claude, ChatGPT, or Cursor to streamline management tasks, including 1:1 preparation, performance notes, and status summaries.
Own department-level Jira configuration, boards, and workflows, establishing clear metrics and visibility into progress.
Oversee delivery across teams, monitoring sprint health, roadmap execution, and removing blockers using Jira and data.
Evolve department-level Agile/Scrum practices, Jira usage, and cross-team workflows to ensure consistency and continuous improvement.
Allocate people and capacity across teams based on priorities, balancing short-term delivery with technical debt and improvement work.
Facilitate collaboration between ELS teams and other departments such as support, product, and other engineering organizations.
Maintain and elevate standards for technical quality, AI adoption, and management practices across the department.
Define and track department-level metrics for throughput, quality, retention, and hiring, reporting to the Director and stakeholders.
Own operational and people escalations, involving the Director only for strategic, product, or customer-facing decisions.
Translate department strategy and product priorities into clear goals, milestones, and team-level objectives.
Handle routine operational and people-management details, bringing only strategic, product, or customer-critical items to the Director.
Provide the Director with structured input on team health, risks, and opportunities to inform strategy and roadmap planning.

What We're Looking For

Upper-intermediate or better English proficiency, both written and spoken.
3+ years of experience managing team leads and/or engineering managers in a remote-first environment.
A solid technical background in areas like Linux, packaging, scripting, or application security.
Strong experience with Agile/Scrum methodologies, roadmap execution, and cross-team delivery.
Proven leadership using Jira for boards, workflows, and reporting, with experience establishing progress measurement and visibility at team or department scale.
Demonstrated ability to hire, develop, and retain technical leads and managers, including performance management, career frameworks, and difficult conversations.
Experience owning day-to-day operations—capacity, prioritization, process—while a senior leader focuses on strategy and external factors.
Clear, structured communication skills with leads, managers, directors, and stakeholders, with the ability to represent the department internally.
Comfort using AI tools as a management aid for status updates, reporting, analysis, and written communication.

Nice to Have

Experience in security or lifecycle support domains, such as CVE/patching, end-of-life (EOL) support, or TuxCare/ELS-style products.
Experience driving AI adoption or engineering excellence initiatives across multiple teams, or using AI for management tasks like reporting and 1:1 prep.
Familiarity with CloudLinux or ELS products and customers.

Team & Environment

You will manage a group of 6-8 team leads and engineering managers, serving as the primary people-leadership layer for ELS engineering. You will partner closely with and report directly to the Department Director.

Benefits & Compensation

A strong focus on professional development with opportunities for learning and growth.
Interesting and challenging projects.
Mentor and other knowledge-exchange programs.
Fully remote work with flexible working hours.
Paid 24 days of vacation per year.
10 days of national holidays.
Unlimited sick leaves.
Compensation for private medical insurance.
Co-working and gym/sports reimbursement.
The opportunity to receive a reward for the most innovative idea that the company can patent.