Hybrid

Dexcom Corporation is hiring a Sr Staff Desktop Support Engineer

Requirements

  • 10+ years of experience managing enterprise endpoint engineering in large or multi-site global environments.
  • deep hands-on experience administering and engineering MECM/SCCM, including application packaging, OS deployment, baselines, and software updates.
  • experience leading teams or functioning as a technical lead, providing mentorship and escalation support.
  • proficiency includes designing and governing enterprise standards, SOPs, and lifecycle management processes.
  • hands-on experience managing macOS environments, including imaging, OS updates, and hardware lifecycle support.
  • rigorous quality assurance testing of OS images, hardware models, application deployments, and configuration changes.
  • understanding of modern endpoint management principles including compliance frameworks, configuration baselines, and endpoint security.
  • strong troubleshooting experience across Windows OS, macOS, enterprise applications, hardware models, and desktop technologies.
  • Typically requires a Bachelor’s degree and a minimum of 13+ years of related experience.
  • At this level a graduate degree may be expected with 6 years of related experience.

Nice to Have

  • experience with identity platforms (Okta, Entra ID), Agile/ITIL frameworks, or endpoint-related certifications (Microsoft, Jamf, ITIL)

Benefits

  • A front row seat to life changing CGM technology.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Work Arrangement

Hybrid

Additional Information

  • Travel Required: 5-15%
  • Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Required Skills
Windows AdministrationMicrosoft Endpoint Configuration Manager (MECM)Microsoft IntunemacOS AdministrationJamf CloudOktaEntra IDEndpoint SecurityIT Service ManagementScriptingTechnical SupportSystem DeploymentMobile Device ManagementIdentity and Access Management identity platforms
About company
Dexcom Corporation
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom develops solutions for serious health conditions and aims to become a leading consumer health technology company through personalized, actionable insights using biosensing technology.
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Job Details
Category infrastructure
Posted 3 months ago