CrowdStrike is hiring a Sr. Service Now Developer, India (Remote)

CrowdStrike is looking for a Senior ServiceNow Developer to join the fast-growing IT Applications team. In this role, you will discover creative and sustainable ways to solve business challenges and improve software capabilities and functionality.

What You'll Do

• Develop, test, and document working custom development, integrations, and data migrations for ServiceNow features, applications and projects.
• Translate business requirements into well-architected solutions that best leverage the ServiceNow platform.
• Design and develop a workflow framework that can be applied to many workflows.
• Participate in code reviews for ongoing projects to ensure high code quality and appropriate design patterns.
• Execute test plans to ensure quality solutions are delivered.
• Communicate with team members and stakeholders to ensure effective collaboration.
• Provide detailed estimates and work breakdown structure for assigned tasks.
• Handle Incidents per published SLAs and address any system issues impacting SLAs or platform health.
• Mentor, advise, and support team members.
• Maintain a flexible and proactive work environment.

What We're Looking For

• Bachelor’s degree in computer science or equivalent experience.
• Typically 5+ years of IT Service Management / ServiceNow experience.
• At least three years of software development and two years of ServiceNow application development.
• Good understanding of the ServiceNow Common Service Data Model (CSDM).
• ServiceNow Certified Systems Administration (CSA) certification.
• ServiceNow Certified Application Developer certification.
• Self-motivated and creative.
• Understanding of how to build reusable, lightweight code in JavaScript, including writing comprehensive tests.
• Working knowledge of at least 2 years experience writing JavaScript code.
• At least 2 years of experience implementing a specific ServiceNow module such as CMDB, HR, Employee Center Pro, or ITSM.
• Experience developing REST/SOAP API.
• Experience with ServiceNow version control and update sets.
• Experience with ServiceNow upgrades and skipped update remediation.
• Strong problem solving abilities and communication skills.
• Experience with SDLC methodologies like Agile, Kanban, Scrum, Scaled Agile.
• Security minded and strong working knowledge of vulnerabilities.

Nice to Have

• Hands-on development experience with one or more of these modules/products: HAM/SAM, Now Assist and Virtual Agent, Employee Center Pro, HRSD, SecOps, GRC/IRM, Environmental, Health, & Safety Management.
• Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.).
• ITIL V3 / V4 Foundation or above.

Technical Stack

• ServiceNow
• JavaScript
• REST/SOAP API

Team & Environment

You will be part of the IT Applications team.

Benefits & Compensation

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities.
• Vibrant office culture with world class amenities.
• Great Place to Work Certified™ across the globe.

Work Mode

This is a remote position based in India.

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.