At PHH Peak Health Holdings, we're looking for a Sr Manager, Product Management to lead our PlayStation Storefront initiatives. In this role, you will be responsible for improving the end-to-end customer experience and expanding our storefront presence across geographies and channels to drive engagement and growth.
What You'll Do
- Supervise and nurture a team of product managers, establishing product vision, strategy, and roadmap for PlayStation Storefront experiences.
- Drive the global expansion roadmap, ensuring consistency and excellence across geographies and digital channels.
- Leverage data, insights, and experimentation to optimize the customer journey from discovery through purchase.
- Partner with Store Commercial, Marketing, and Program Management teams to define and enable the future content strategy.
- Collaborate closely with Engineering, UX, and Research to develop intuitive, high-performing, and scalable solutions.
- Collaborate with Legal and Compliance to develop locally optimized and globally compliant experiences.
- Define success metrics and continuously monitor, analyze, and improve product performance to drive measurable results.
- Communicate vision, strategy, and progress to teams and leadership to maintain alignment and impact.
What We're Looking For
- 6+ years of product management experience.
- Experience leading large-scale D2C eCommerce products or platforms.
- Proven track record of delivering complex programs in global, matrixed organizations.
- Proven ability to collaborate effectively with business, engineering, and participant teams.
- Background in enterprise-level integrations and delivering end-to-end digital commerce experiences.
- Outstanding storytelling and presentation skills, capable of influencing at all levels.
- Proficiency in managing multiple tasks efficiently within a fast-paced environment.
- Hands-on experience with agile development practices.
- Familiarity with UX design principles, personalization systems, and experimentation platforms.
Team & Environment
You will lead a team of experienced product managers and report to the Senior Director, Digital Commerce Experience.
Benefits & Compensation
- Compensation range: $199,400 - $299,200 USD, eligible for a bonus package.
- Medical, dental, and vision insurance.
- Matching 401(k).
- Paid time off.
- Wellness program.
- Employee discounts for Sony products.
Work Mode
This is a hybrid role open to candidates in San Diego, CA; Los Angeles, CA; San Mateo, CA; or remote within the U.S.
PHH Peak Health Holdings, a part of Sony, strives to create an inclusive environment that empowers employees and embraces diversity. We encourage everyone with a passion for innovation, technology, and play to apply.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
