Dialpad is hiring a Sr. Manager, Global Payroll to serve as the strategic operational lead for our global payroll function. You will evolve our department into a center of excellence, ensuring flawless and compliant execution across the US, Canada, EMEA, and APAC.
What You'll Do
- Oversee all aspects of Dialpad’s global payroll, ensuring 100% accuracy, timeliness, and compliance with local labor laws and statutory requirements.
- Serve as the subject matter expert and final escalation point for all payroll issues, including those related to tax, benefits, garnishments, leave of absence, and equity.
- Lead quarter-end and year-end payroll processes, including tax reporting, compliance filings, and W-2/equivalent statement delivery globally.
- Ensure strict compliance with all federal, state, and local payroll tax regulations and labor laws in the US, and all equivalent statutory requirements in international jurisdictions.
- Develop, implement, and maintain SOX-compliant internal controls, documentation, and governance frameworks for all global payroll processes to ensure audit and IPO readiness.
- Manage and/or support payroll-related audits, such as external financial, 401k, and Workers' Compensation.
- Oversee tax registrations, amendments, and adjustments globally, partnering closely with the Tax department.
- Collaborate closely with cross-functional teams, including Accounting, Finance, People Operations, and Legal to streamline end-to-end payroll processes and data integration.
- Own the month-end close activities for payroll, including the review of payroll-related journal entries, balance sheet reconciliations, and variance analysis for all regions.
- Drive strategic initiatives such as payroll system upgrades, workflow automation, and expansion into new countries.
- Embrace and lead AI transformation within the Payroll organization.
- Lead a high-performing team of payroll specialists, fostering a culture of professional growth, accountability, and high-touch service levels.
What We're Looking For
- 10+ years of experience in payroll management, with at least 5 years in a leadership role managing global payroll operations.
- Strong proficiency with Workday Payroll software (3+ years experience) is required.
- Expertise in US multi-state tax regulations and labor laws, complemented by a solid understanding of international practices, specifically for Canada, EMEA, and APAC.
- Proven experience in managing and developing high-performing teams.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Advanced Excel skills, including VLOOKUPs, pivot tables, and complex formulas, with the ability to translate raw data into actionable financial insights.
- Strong working knowledge of the payroll implications for equity-based compensation, including stock options and RSUs.
- A track record of successfully managing and scaling teams in a fast-paced, high-growth setting.
Nice to Have
- Proven experience in public or pre-IPO environments with a strong command of SOX controls and IPO readiness.
Technical Stack
- Workday Payroll
- Excel
Team & Environment
You will lead a team of payroll specialists and report directly to the Sr. Director, Accounting.
Benefits & Compensation
- Competitive benefits and perks
- Robust training program
- Inclusive office environments
Work Mode
This role is hybrid, with office locations in San Ramon, CA; Austin, TX; Tempe, AZ; and Denver, CO.
Dialpad thrives on continuous evolution and seeks individuals who are Scrappy, Curious, Optimistic, Persistent, and Empathetic. We have an exceptional culture, recognized as a certified Great Place to Work.
Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
