816 GPS Services, Inc. is hiring a Sr. Manager, DBA - Foundational Technology to be accountable for the overall health, availability, resilience, and evolution of our enterprise database platforms across a complex hybrid-cloud environment. You will serve as the Gap-side service owner for database platforms operated by our managed services partner, ensuring services consistently meet business, availability, performance, recoverability, and security expectations.

What You'll Do

Own end-to-end service health, availability, performance and recoverability outcomes for enterprise database platforms across on-premises and cloud environments.
Act as the primary Gap escalation point and decision authority for database services delivered by the managed services partner.
Ensure database platforms meet defined SLAs, SLOs, RTO/RPO targets and peak-readiness requirements, including seasonal and business-critical events.
Ensure database services reliably support revenue-generating, supply chain, store and reporting workloads with minimal business disruption.
Provide service ownership across a diverse portfolio of database technologies.
Ensure consistent standards for configuration, availability, backup, recovery, patching and lifecycle management across platforms.
Enable secure, scalable and performant data persistence across hybrid-cloud architectures.
Govern managed services delivery by setting standards, reviewing performance, and driving accountability for remediation.
Partner with managed services leadership to balance demand, capacity, risk and cost while protecting Gap’s business priorities.
Drive improvements in database observability, monitoring, alerting and automation to reduce incidents and mean time to recovery.
Ensure database platforms are designed and operated with high availability, disaster recovery and data protection as first-order concerns.
Participate in incident, problem and post-incident reviews for database-related events, ensuring clear ownership and corrective actions.
Lead database platform modernization efforts, including cloud adoption, automation, Infrastructure-as-Code, and platform rationalization.
Contribute to multi-year database and foundational technology roadmaps aligned to business, product and architecture strategy.
Partner closely with application engineering, data engineering, SRE, infrastructure, security and architecture teams to enable reliable and scalable data platforms.
Ensure compliance with internal and external standards (e.g., PCI, SOX, data protection and privacy requirements).
Contribute to governance forums, capacity planning, resilience planning and strategic initiatives related to database services.

What We're Looking For

Proven experience owning or leading enterprise-scale database platforms in hybrid-cloud environments.
Strong knowledge of relational and non-relational database technologies and architectures.
Demonstrated success operating in a managed services or vendor-led delivery model, with clear ownership of outcomes.
Ability to lead through influence in a highly matrixed, global organization.
Experience partnering with third-party service providers and holding them accountable to defined service expectations.
Strong operational mindset with experience in availability, disaster recovery, incident management and continuous improvement.
Excellent communication, collaboration and problem-solving skills.

Nice to Have

Experience with Oracle, SQL Server, PostgreSQL, MongoDB, Redis or equivalent enterprise platforms.
Exposure to cloud-native database services and migration programs.
Familiarity with automation, Infrastructure as Code, observability and SRE-aligned practices.
Cloud or database platform certifications (Azure, OCI, GCP, Oracle, etc.).

Technical Stack

Oracle
SQL Server
PostgreSQL
MySQL
DB2
MongoDB
Redis

Team & Environment

This role operates within a managed services model where day-to-day operations and Level 1 - Level 3 support are delivered by a strategic service partner.

816 GPS Services, Inc. is an equal opportunity employer.