About the Role
Role details below.
Responsibilities
- Lead and mentor multiple teams of Network Operations engineers and team leads, fostering a high-performance and innovation-driven culture.
- Build leadership bench strength through coaching, talent development, and succession planning.
- Drive accountability, ownership, and continuous improvement across the organization.
- Define and execute the global network operations strategy aligned with business objectives and digital transformation initiatives.
- Partner with executive leadership, architects, and product teams to develop long-term network roadmaps.
- Lead large-scale transformation initiatives including automation, cloud networking, and modernization programs.
- Provide oversight of design, implementation, and operations of enterprise network infrastructure including Cisco, Palo Alto, and Azure networking components.
- Ensure high availability, scalability, and performance of network services across hybrid and multi-cloud environments.
- Drive adoption of advanced technologies such as SD-WAN, VXLAN, BGP EVPN, and network automation frameworks.
- Oversee major incident management, ensuring rapid resolution and minimal business impact.
- Establish root cause analysis (RCA) governance and drive preventive actions across teams.
- Implement proactive monitoring and observability frameworks to reduce incident frequency.
- Manage strategic relationships with service providers, vendors, and partners, ensuring adherence to SLAs and performance expectations.
- Collaborate with cross-functional teams including Security, Cloud, and Application teams to deliver integrated solutions.
- Own and manage the network operations budget, optimizing cost while maintaining high service quality.
- Drive capacity planning and resource allocation aligned with business growth.
- Champion network automation and DevOps practices to improve efficiency, reduce manual effort, and enhance reliability.
- Establish standardized processes, templates, and governance models for network operations.
- Ensure compliance with regulatory standards and internal security policies.
- Partner with security teams to implement robust network security controls and risk mitigation strategies.
Work Arrangement
Remote (Worldwide)
