UnitedHealth Group / Optum Technology is seeking a Sr Director, Software Engineering to define and execute the AI strategy for our Medicaid Care Management business. In this role, you will embed AI capabilities into core clinical and operational workflows and lead a global engineering organization responsible for building enterprise-grade, AI-enabled care management platforms.
What You'll Do
- Define and execute the AI strategy for Medicaid Care Management, embedding generative AI, machine learning, automation, predictive modeling, and decision support capabilities into core clinical and operational workflows.
- Lead a global engineering organization of 70-100 people, responsible for building and scaling AI-enabled, enterprise-grade care management platforms and solutions that meet regulatory, privacy, and compliance requirements.
- Partner with Product, Clinical, Data Science, Compliance, and Architecture leaders to translate care management outcomes into production-ready AI and software roadmaps.
- Drive adoption of AI capabilities across care planning, utilization management, risk stratification, and member engagement while ensuring explainability, fairness, and clinical trust.
- Drive technology strategy and execution to achieve clinical affordability goals.
- Establish engineering standards and governance for responsible AI, including model lifecycle management, validation, monitoring, and integration with traditional software systems.
- Ensure secure, compliant software development practices across AI and non-AI systems, including PHI protection, identity and access controls, vendor MFA, and third-party risk management.
- Own end-to-end delivery accountability, using solid execution metrics, implementation tracking, and evidence-based decision making to improve predictability and outcomes.
- Build and mentor senior engineering and technical leaders capable of operating at the intersection of AI, healthcare domain knowledge, and large-scale software delivery.
- Lead technology investment planning and vendor strategy for AI platforms, data infrastructure, and tooling in partnership with finance and enterprise stakeholders.
- Serve as a senior technical and AI thought partner to executive leadership, clearly articulating tradeoffs, risks, regulatory implications, and business value of AI-driven care management solutions.
What We're Looking For
- 10+ years of Software Engineering experience in Medicaid Care Management, healthcare workflows, and regulatory requirements, including privacy, security, and responsible AI considerations.
- 7+ years of experience in the Medicaid Clinical/Care Management Technology domain.
- 7+ years of progressive software engineering leadership experience, including leading large, global technology organizations delivering enterprise-scale platforms in regulated environments.
- 2+ years of demonstrated experience defining and operationalizing AI products, such as UHC Care Assist Suite of Products, and AI-driven predictive clinical models—partnering with clinical, product, AIRB, and legal teams to bring AI-driven capabilities into this suite of products with measurable business impact.
Nice to Have
- Undergraduate degree in Engineering, Computer Science, or Information Systems.
- Proven ability to operate at the executive level, translating complex technical and AI concepts into clear decisions, tradeoffs, and outcomes for senior business and clinical stakeholders.
Team & Environment
You will lead a global engineering organization of 70-100 people tasked with building and scaling AI-enabled care management platforms.
Benefits & Compensation
- Salary range: $159,300 to $273,200 annually
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
Work Mode
This is a hybrid position based in the U.S.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
