This is an opportunity for a Spanish-speaking professional to work in Greece, using their language skills to serve Spanish-speaking clients. The role at Mercier Consultancy Group involves customer communication, issue resolution, and process improvement within a consultancy setting. The company offers a fully paid relocation package.
What You'll Do
- Communicate effectively with Spanish-speaking clients through various channels, including phone, email, and chat, providing assistance with inquiries and service requests.
- Document all customer interactions in our CRM system to maintain accurate records and facilitate smooth follow-up.
- Resolve customer issues and inquiries with professionalism, ensuring high levels of client satisfaction.
- Collaborate with various departments to improve processes and service delivery based on client feedback.
- Stay current with company products, services, and promotions to deliver informed and helpful support.
What We're Looking For
- Proficiency in Spanish
Technical Stack
- CRM system
Benefits & Compensation
- Fully paid relocation package
Work Mode
This role is onsite in Greece.
