This is an opportunity for a Spanish-speaking professional to work in Greece, using their language skills to serve Spanish-speaking clients. The role at Mercier Consultancy Group involves customer communication, issue resolution, and process improvement within a consultancy setting. The company offers a fully paid relocation package.

What You'll Do

Communicate effectively with Spanish-speaking clients through various channels, including phone, email, and chat, providing assistance with inquiries and service requests.
Document all customer interactions in our CRM system to maintain accurate records and facilitate smooth follow-up.
Resolve customer issues and inquiries with professionalism, ensuring high levels of client satisfaction.
Collaborate with various departments to improve processes and service delivery based on client feedback.
Stay current with company products, services, and promotions to deliver informed and helpful support.