Patrique Mercier Recruitment is looking for a Spanish Speaking Corporate Customer Advisor to provide exceptional support to Spanish-speaking corporate clients through multiple communication channels. You will cultivate strong client relationships and educate customers about our products and services.

What You'll Do

Deliver exceptional support to Spanish-speaking corporate clients through phone, email, and live chat.
Assist customers with inquiries related to their corporate accounts, product options, and service concerns.
Cultivate and maintain strong relationships with clients by efficiently addressing their needs.
Educate corporate customers about company products and services to ensure they receive optimal value.
Log all customer interactions and manage inquiries using the CRM system.
Engage with sales and technical support teams to resolve customer issues.
Collect and analyze customer feedback to identify areas for service improvement.

What We're Looking For

Fluency in Spanish and English, both written and spoken.
Prior experience in customer service, especially in a corporate or B2B context.
Strong understanding of corporate customer requirements and a professional approach.
Exceptional communication and interpersonal skills.
Familiarity with customer service applications and the Microsoft Office Suite.
Ability to analyze problems and implement effective solutions in a fast-paced environment.
Flexibility to work varied hours, including evenings and weekends as needed.