African Safari Group is seeking a highly experienced Luxury Travel Consultant to join their Southern Africa division. The ideal candidate will have deep expertise in luxury safari travel and bespoke itinerary planning across Southern Africa, with a proven ability to convert inquiries into high-value bookings while delivering exceptional client experiences.
What You'll Do
- Convert qualified enquiries into high-value bookings and repeat business.
- Design and deliver well-structured, personalized itineraries across Southern Africa.
- Build trust quickly with international clients through high EQ, professionalism, and cultural awareness.
- Maintain a deep understanding of regional lodge products, travel logistics, and seasonal dynamics.
- Ensure accuracy and attention to detail across all proposals, CRM updates, and client communications.
- Manage your sales pipeline independently while maintaining consistency with team processes.
- Uphold ASG’s commitment to exceptional service, conservation values, and responsible travel.
- Collaborate with colleagues, management, and support teams to ensure alignment and seamless customer experience.
What We're Looking For
- Minimum 3–5 years’ experience in luxury travel, safari sales, or bespoke travel planning.
- Strong, proven knowledge of Southern Africa destinations and lodge products, including: Botswana, Zimbabwe, Zambia, Namibia, Mozambique, Eswatini & Lesotho.
- Proven conversion results and revenue-generating capabilities.
- Experience using Wetu, Tourplan, or similar CRM/itinerary systems.
- Commercially minded with strong understanding of sales margins, conversion metrics, and profitability.
- High EQ: able to read clients, understand motivations, and build instant trust with a global audience.
- Culturally aware with the ability to navigate diverse personalities and communication styles.
- Exceptional attention to detail and organisational ability.
- Independent, proactive and self-driven, comfortable working remotely.
- Calm under pressure, solutions-oriented, and adaptable.
- Excellent written and verbal communication skills.
- Passionate about Africa, conservation, sustainability, and creating meaningful travel experiences.
- Fluency in English is essential.
Nice to Have
- Tertiary qualification in Travel & Tourism, Hospitality, Business, or Marketing is beneficial.
- Additional languages (German, Italian, Spanish, French, Dutch) are an advantage.
Technical Stack
Wetu, Tourplan, CRM/itinerary systems
Team & Environment
Join a high-performance team within the Southern Africa division, reporting to management, where collaboration and excellence drive a seamless customer experience.
Benefits & Compensation
- A competitive remuneration structure aligned with performance.
- Opportunity to work with one of Africa’s leading luxury safari brands.
- World-class training, resources, and operational support.
- A high-performance culture with career growth opportunities.
- A chance to positively impact conservation and community initiatives across Southern Africa.
Work Mode
Comfortable working remotely, with a globally distributed team.
