Vanta is looking for a Solutions Operations Manager who will own the execution and operationalization of scaled programs that support our global Solutions and Revenue teams. You will translate strategic priorities into structured, repeatable programs that improve how we support customers at scale, both pre- and post-sale, driving execution with autonomy and delivering measurable business impact.
What You'll Do
- Own the coordination and execution of high-impact internal programs that support the global Solutions team, ensuring timely delivery and cross-functional alignment.
- Run the global Consensus scaled demo program, ensuring consistency, adoption, performance tracking, and continuous optimization across regions.
- Build and maintain a centralized knowledge hub that organizes scalable assets, best practices, and documentation to drive consistency and reuse across teams.
- Partner with Product and cross-functional stakeholders to operationalize the Voice of Customer intake and prioritization process, and synthesize customer and market insights into structured updates for R&D leadership.
- Collaborate with Product and Field Readiness to support scalable enablement programs tailored to the Solutions organization.
- Support the development and documentation of global standards that improve quality, consistency, and adoption of internal solutions.
- Track and maintain dashboards and reporting mechanisms that provide visibility into the Solutions team's contribution to revenue and operational impact.
What We're Looking For
- 4–7 years of experience in program management, solutions operations, revenue operations, or a related field.
- Experience building structured processes from ambiguity and documenting scalable workflows.
- Strong organizational and operational skills with the ability to manage multiple workstreams simultaneously.
- Experience partnering cross-functionally with Product, Revenue, or Technical teams.
- Analytical mindset with experience tracking metrics and translating insights into action.
- Clear communicator who can synthesize complex information into structured documentation and updates.
- Ability to operate independently within defined scope while escalating appropriately and driving accountability.
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Nice to Have
- Experience managing Consensus or similar digital demo platforms within a global go-to-market organization.
- Strong analytical skills with experience building dashboards and reporting in tools such as Salesforce, Looker, Tableau, or similar BI platforms.
- Knowledge of security, compliance, or data infrastructure solutions.
- Experience building and maintaining scalable documentation systems (e.g., Notion, Confluence, Google Drive knowledge hubs).
- Experience working directly with global sales organizations to support strategic pursuits.
- Vendor management experience, including performance tracking and optimization of external tools or partners.
Technical Stack
- Salesforce
- Looker
- Tableau
- Notion
- Confluence
Team & Environment
You will work at the intersection of solutions, program management, operations, and cross-functional collaboration, partnering with Solutions, Product, Field Readiness, and R&D.
Benefits & Compensation
- Salary: $124K - $146K
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks fully-paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events
Work Mode
This role is open to candidates in SF, NYC, London, Dublin, Tel Aviv, and Sydney.
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class.
