The Solutions Engineer will serve as the primary technical expert during the sales process at EvenUp, bridging strategic customers, Sales, Product, and Engineering teams. This role is critical in demonstrating the technical value of EvenUp's AI platform, designing custom integration solutions, and overcoming technical obstacles to drive customer adoption and revenue growth.
What You'll Do
- Serve as the primary technical expert throughout the sales process, leading technical deep dives, security and compliance reviews, and proofs-of-concepts (POCs)
- Design, architect, and present detailed integration strategies for key customers, often involving complex data migration and API connectivity with existing legal practice management systems
- Partner closely with Product to translate customer technical requirements into actionable product feedback, directly influencing the roadmap for enterprise readiness
- Create and maintain high-quality technical documentation, compelling presentations, and customized demo environments to clearly articulate the platform's value and technical flow
- Proactively identify and address recurring technical obstacles in the sales process, driving internal initiatives to improve efficiency and scale our pre-sales efforts
- Up to 25% travel
What We're Looking For
- 3+ years of experience in a Solutions Engineering, Sales Engineering, or Technical Consulting role, preferably at a B2B SaaS company selling into the enterprise
- Deep functional understanding of REST APIs, webhooks, data integration patterns, and security best practices (e.g., SOC 2, HIPAA/PII handling)
- Exceptional written, verbal, and presentation skills, with the ability to simplify complex technical concepts for both technical and executive audiences
- Proven track record of managing and closing large, complex technical deals and coordinating cross-functional resources effectively
- A 'founder's mentality' with the ability to thrive in a fast-paced, ambiguous startup environment and build processes from the ground up
Technical Stack
- REST APIs
- webhooks
- data integration patterns
- SOC 2
- HIPAA/PII handling
Team & Environment
- Rapidly scaling team
- Cross-functional, working with Sales, Product, and Engineering
Benefits & Compensation
- Choice of medical, dental, and vision insurance plans for you and your family
- Additional insurance coverage options for life, accident, or critical illness
- Flexible paid time off, sick leave, short-term and long-term disability
- 10 US observed holidays, and Canadian statutory holidays by province
- A home office stipend
- 401(k) for US-based employees and RRSP for Canada-based employees
- Paid parental leave
- A local in-person meet-up program
- Hubs in San Francisco and Toronto
Work Mode
- Hybrid role with locations in San Francisco and Toronto
- Up to 25% travel
EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
