About the Role
Collaborate with sales and product teams to understand client requirements and deliver tailored technical solutions. Provide expertise during the sales cycle by demonstrating product capabilities, building prototypes, and resolving technical obstacles. Ensure successful adoption of platforms through hands-on support and strategic guidance.
Responsibilities
- Engage with clients to assess technical needs and recommend appropriate architectures
- Design and deploy proof-of-concept implementations to validate solution effectiveness
- Collaborate with sales teams to address customer objections and clarify technical details
- Troubleshoot integration challenges across hybrid environments
- Deliver product demonstrations tailored to specific use cases
- Translate product features into business benefits for non-technical stakeholders
- Support RFP responses with accurate technical documentation
- Maintain up-to-date knowledge of evolving product capabilities
- Work closely with engineering teams to relay customer feedback
- Assist in identifying edge cases during pre-sales testing
- Develop configuration templates for repeatable deployments
- Participate in technical workshops and customer onboarding sessions
- Document solution designs and implementation best practices
- Evaluate emerging technologies for compatibility with existing platforms
- Provide input on product roadmap based on market demands
- Ensure compliance with security and performance standards
- Optimize system configurations for scalability and reliability
- Coordinate with support teams during critical customer escalations
- Train partners and clients on solution operations
- Monitor industry trends impacting customer infrastructure decisions
- Assist in defining integration patterns for third-party systems
- Lead technical discovery calls with enterprise clients
- Validate system interoperability across cloud providers
- Support certification efforts for new technology integrations
- Contribute to internal knowledge-sharing initiatives
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid
Team
Part of a global engineering team focused on customer-facing technical solutions
What We Offer
- Opportunities for professional growth and technical leadership
- Access to cutting-edge technologies and innovation labs
- Flexible work environment with hybrid scheduling
- Comprehensive health and wellness benefits
- Tuition reimbursement and certification support
Equal Opportunity Employer
- We value diversity and are committed to creating an inclusive workplace
- All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, or disability
