About the Role
Role details below.
Responsibilities
- Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems.
- Lead technical discussions and solution deep dives with users on the value Stripe can provide to them.
- Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities.
- Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams.
- Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences.
Requirements
- 4 years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 years in a customer facing pre-sales role.
- Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective.
- Ability to write code.
- Experience with large enterprise customers.
- Strong verbal and written communication abilities, including presenting to large audiences in both Italian and English.
Nice to Have
- A background in payments systems and e-commerce solutions is a plus but not a requirement.
Work Arrangement
Remote (Country)
Additional Information
- Must be able to communicate effectively in both Italian and English.
- Role involves customer-facing pre-sales work with large enterprise clients.
- Expected to engage with technical and executive stakeholders, including CxOs and engineering leads.
- Will collaborate with Sales and Product Engineering teams.
- May involve participation in industry conferences as a thought leader.