Ricoh Americas Holdings is looking for a Software Product Manager / Owner intern. Get a firsthand look at how traditional print software has evolved into a modern microservices based, serverless, software as a service business model. You will define market requirements and work with engineering to deliver a solution focused on Data Analytics, Dashboards, IoT, and Artificial Intelligence.
What You'll Do
- Learn how to turn product capabilities into customer value by understanding the customer, marketplace, portfolio, emerging technology, and competition.
- Provide support to the global headquarters product management team for production print areas of the market.
- Observe the value of becoming a product and market evangelist and a source of knowledge on customer problems and decision-making.
- Learn both sides of the business: product manager interfacing with the market and product owner working with the SaaS engineering team.
- Span the market-to-development gap while evangelizing the solution within Ricoh.
- Learn directly from customers about their challenges and how you can help them.
- Prioritize customer learnings based on urgency, pervasiveness, and willingness to pay.
- Engage the sales team to educate them about your project and the customer problems solved.
- Consider the go-to-market plan for packaging, pricing, promotion, and support.
- Define product management requirements for the SaaS engineering team, including target personas and desired outcomes.
- Follow the project’s progress through our Agile scrum-based development process.
- Review and sign off that the team has solved the original problem defined.
- Share the results with the Ricoh executive management staff at the conclusion of the project.
What We're Looking For
- Currently enrolled in an accredited college or university.
- Pursuing a degree in a related major and possess some former work or internship experience.
- A cumulative GPA of 3.0 or higher.
- Successfully complete all required screenings prior to hire.
- University undergraduate degree in marketing, business, computer science, or engineering.
Nice to Have
- MBA preferred.
- PMP (Project Management Professional) certification preferred.
- Pragmatic Marketing certification preferred.
- Software Product Management experience and/or coursework.
- Strong written and verbal communication skills.
- Excellent presentation and product demonstration skills.
- Strong communicator with collaborative, cross-organizational teaming skills.
- An understanding of Agile Scrum development methodology.
- Background taking new software technologies to market and successful commercialization.
- Experience with AWS, AI, ML, Data Analytics, and IoT preferred.
Technical Stack
- AWS
- AI
- ML
- Data Analytics
- IoT
Team & Environment
You'll be part of the Product Management department, working with the global headquarters product management team.
Benefits & Compensation
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Ricoh is an equal opportunity employer.
