Gartner, Inc. is looking for a Software Engineer specializing in Salesforce DevOps to join our Salesforce DevOps and Release team. In this full-time role, you will be responsible for day-to-day code deployment, CI/CD activities on Salesforce Orgs, and the periodic maintenance of non-production environments, including scheduled Production Releases and Hotfixes.
What You'll Do
- Understand requirements and provide solution options utilizing Salesforce best practices.
- Perform hands-on solution design, proof-of-concepts, development, and testing tasks in support of implementation activities.
- Manage critical customer cases and maintain clear and concise case documentation.
- Work with a cross-functional SCRUM team to maintain and enhance the SFDC Platform.
- Research opportunities to utilize SFDC best practices and guidelines to improve system productivity scaling and monitoring.
- Participate in code reviews, peer inspections, and technical design/specifications.
- Manage incidents and resolutions with a strong emphasis on root cause analysis.
- Execute release activities, pre-post deployment activities and data loader.
- Support on weekends whenever needed.
What We're Looking For
- 2+ years of relevant experience on the force.com platform, with an understanding of SFDX tools and Salesforce components.
- Strong knowledge of Salesforce Setup Objects, administration, and deployment activities.
- Experience deploying code to Salesforce non-production or production orgs.
- Experience in Jenkins Job configurations and DSL, Bitbucket and SFDX / metadata API.
- Strong knowledge of Salesforce applications including configuration, process builders, workflows, Custom Settings, and database design.
- Advanced knowledge of Salesforce data model, custom objects, workflows, and configuration.
- Ability to understand current system design and enhance the system to support automation goals.
- Strong Team Player, Critical Thinker, Analytical, and strong Problem-solving skills.
- Strong understanding of the deployment model, destructive and constructive packages/manifest and provide multiple solutions to unblock development.
- Strong understanding of Salesforce Releases, Support Model and Sandbox Maintenance.
- Must be familiar with Salesforce DevOps model, Changesets, Metadata and Salesforce Setup configurations.
- Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment.
- Strong desire to improve upon their skills in software development, frameworks, and technologies.
- Bachelor’s or Master’s degree in computer science, Information Technology, or related field.
- Possess strong communication and interpersonal skills.
Nice to Have
- Experience integrating Salesforce with different systems using Webservices (REST or SOAP) or middleware.
- Certified Salesforce.com platform developer or Administrator.
- Experience with OwnBackup, AutoRabbit /Copado, SonarQube or any DevOps tool around the Salesforce platform.
Technical Stack
- Salesforce, SFDX, Jenkins, Bitbucket, metadata API
- REST, SOAP
- OwnBackup, AutoRabbit, Copado, SonarQube
Team & Environment
You will join the Salesforce DevOps and Release team, working closely with the Salesforce Platform and Development team.
Benefits & Compensation
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment
Work Mode
This role offers a hybrid work environment.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.
