Thermo Fisher Scientific is hiring a Site Payments Associate II to provide administrative, reporting, contractual, and financial support for the processing of payments to investigative sites. In this role, you will be responsible for data compilation, issue resolution, and ensuring adherence to contractual guidelines and country regulations.
What You'll Do
- Compile data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
- Ensure adherence to country-specific regulations which affect and impact ability to pay.
- Manage payment responsibilities and workflow to meet contracted timelines and project deliverables.
- Build and manage relationships with study sites and interface, on occasion, with clients for payment-specific issues.
- Respond to study-related escalations and resolve payment-related findings.
- Train study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
- Process investigator payments in middleware and financial systems; manage refunds, credit notes, late payment fees, pre-payments, or investigator meeting reimbursements.
- Build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.
What We're Looking For
- Bachelor's degree
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years)
- Solid interpersonal skills and strong attention to detail
- Capable of handling multiple timeline sensitive tasks efficiently and effectively
- Flexible and able to reprioritize workload to meet changing project needs
- Solid digital literacy, proficient in MS Word and Excel
- Capable of working independently and as a team member
- Sold communication skills, which includes English language (oral, written)
- Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
- Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout
- Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency
Nice to Have
- Technical positions may require a certificate.
- Experience using CTMS, EDC, or financial systems
- Other languages would be an advantage (where applicable)
Technical Stack
- MS Word
- MS Excel
- CTMS
- EDC
- Financial systems
Benefits & Compensation
- Competitive remuneration
- Annual incentive plan bonus
- Healthcare
- Range of employee benefits
- Outstanding career and development prospects
Work Mode
This is an onsite position.
Thermo Fisher Scientific is an equal opportunity employer.
