IQVIA is looking for a Site Enablement Lead & Site-Facing Line Manager to enable and manage study-specific deliverables at clinical trial sites. This home-based, fully remote role supports site-based staff and collaborates cross-functionally to optimize performance across the study lifecycle, advancing our mission to drive innovation in clinical trial delivery.

What You'll Do

Lead implementation of SES services at assigned sites, ensuring timely activation and adoption.
Train site staff on SES tools and services, including Referral Hub and Direct-to-Patient (DTP) campaign workflows.
Monitor referral funnel performance and follow up to optimize patient recruitment outcomes.
Collaborate with legal and contracting teams to execute service agreements with sites.
Interview, hire, and manage temporary site staff, including onboarding and performance oversight.
Forecast effort and manage invoicing for assigned sites.
Maintain strong site relationships and ensure continuous feedback loops.
Track and report on service delivery impact and quality metrics.
Support process improvement initiatives and contribute to SES operational excellence.
Ensure administrative compliance including timecoding, timesheet completion, and supply logistics.
Conduct regular one-on-ones and performance reviews with site workers.
Serve as escalation point for site worker challenges and operational issues.

What We're Looking For

Bachelor’s degree or higher in health sciences or a related field.
3–5 years of clinical research experience, preferably in site-facing or patient recruitment roles.
Strong understanding of ICH/GCP and regulatory guidelines.
Experience with patient recruitment workflows and site operations.
Proficiency in Microsoft Office and remote collaboration tools (e.g., Teams).
Excellent communication, training, and interpersonal skills.
Strong organizational and time management abilities.