Industrial Electric Mfg. (IEM) is seeking a highly organized and proactive Site Administrator to support the execution of complex, multi-site deployment projects. In this relationship-driven role, you will work cross-functionally with internal teams, external providers, and site management to ensure smooth project execution and clear communication.
What You'll Do
- Oversee deployment timelines for power distribution equipment across multiple customer sites, ensuring compliance with approval processes for any schedule changes.
- Serve as the primary remote liaison for site teams, addressing questions, managing customer expectations, and aligning conflicting equipment schedules.
- Foster and maintain strong relationships with internal departments, logistics, field service personnel, and external customer contacts.
- Contribute to weekly project coordination calls, providing milestone updates and identifying potential risks to timely delivery.
- Lead initial introductions between site contacts and field service teams, delivering key information for startup and commissioning efforts.
- Maintain accurate project data across internal and customer-facing platforms, meeting KPIs related to customer Service Level Agreements.
- Process and validate site-specific orders, plan deployments, and coordinate deliveries from finished goods inventory or 3PL warehousing.
- Coordinate the return process for damaged equipment, ensuring proper communication and adherence to procedures.
- Respond to site inquiries ahead of commissioning to avoid delays and maintain project momentum.
What We're Looking For
- Minimum of 3 years of experience in site or project coordination/management.
- Strong Excel skills (formulas, filters, pivot tables); proficiency in Outlook, Word, and databases.
- Excellent communication, active listening, and relationship-building skills.
- Highly organized and confident managing conflicting priorities effectively.
- Proven experience delivering exceptional customer service and building lasting professional relationships.
- Able to work independently with attention to detail and adaptability to shifting project needs.
- Experience in fast-paced, high-demand roles involving cross-functional coordination and problem-solving.
- Proactive mindset with a strong sense of ownership and a commitment to follow-through.
Nice to Have
- Experience preferably across multiple sites and within manufacturing or construction environments.
- Post-secondary education in Construction, Business, or a related field.
Technical Stack
- Excel
- Outlook
- Word
- Databases
Team & Environment
Reports to VP Global Account Executive. You will join a driven, collaborative team of engineers, makers, and problem-solvers who thrive on tackling complex challenges and powering some of the world’s most ambitious projects.
Benefits & Compensation
- Compensation range: $67,000 - $86,000 Annually
- Full range of medical, financial, and/or other benefits
- Bonus and/or long-term incentive units may be provided
Work Mode
This is an onsite position located in Jacksonville, FL.
IEM does not discriminate against any applicant based on any characteristic protected by law.
