CVS Health is looking for a Shift Supervisor Trainee to prepare for a supervisory role within our retail stores. This entry-level position is designed to develop your skills through hands-on experience and formal training, learning about key aspects of our business and the CVS/pharmacy culture.
What You'll Do
- Work effectively with store management and store crews.
- Supervise the store’s crew by assigning, directing, and following up on all activities.
- Effectively communicate information both to and from store management and crews.
- Assist customers with their questions, problems, and complaints.
- Promote CVS customer service culture (Greet, offer help, and thank).
- Handle all customer relations issues according to company policy and promote a positive shopping experience.
- Maintain customer/patient confidentiality.
- Lead store staff and ensure store operations run smoothly when no manager is onsite.
- Ensure the completion of all opening and closing procedures.
What We're Looking For
- Deductive reasoning ability.
- Analytical skills.
- Computer skills.
- Advanced communication skills.
- Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
- Ability to work overtime as needed.
Nice to Have
- Experience in retail.
- High School diploma or equivalent (preferred but not required).
Team & Environment
Supports the CVS Store Management team.
Benefits & Compensation
- Compensation: $16.00 - $26.00 per hour
- Affordable medical plan options.
- 401(k) plan with matching company contributions.
- Employee stock purchase plan.
- No-cost wellness screenings, tobacco cessation, and weight management programs.
- No-cost confidential counseling and financial coaching.
- Paid time off.
- Flexible work schedules.
- Family leave.
- Dependent care resources.
- Colleague assistance programs.
- Tuition assistance.
- Retiree medical access.
Work Mode
This is an onsite role.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
