MOD Pizza is looking for a Shift Supervisor to build your leadership skills and drive store operations during scheduled shifts. Your goal is to model, teach, and demonstrate the MOD purpose in all interactions.
What You'll Do
- Set and sustain the tone of the shift by keeping the energy high and creating a positive, welcoming atmosphere
- Ensure the quality and safety of all food, including tasting, checking prep and storage standards, and reporting outages
- Listen, acknowledge, and resolve squad member and customer concerns, escalating issues as appropriate
- Act as a keyholder, responsibly managing cash within the shift
- Take inventory and place orders as needed and directed
- Conduct coaching in the moment
- Manage shift duties checklists and address or escalate equipment malfunctions
- Focus on the growth and well-being of the squad and celebrate wins
What We're Looking For
- Minimum of 6 months in the All Star position, demonstrating quality coaching, training, and multi-tasking
- Minimum of 1 year of customer service or restaurant experience
- Must be at least 18 years old
- Previous experience coaching, teaching, and inspiring others
- Proven success in following and enforcing processes, correcting and coaching with compassion
- Strong customer service skills and a proven ability to remain calm and focused
- Must obtain required food safety and/or alcohol beverage certification within 30 days of start
Nice to Have
- Experience successfully providing on-the-job training in a rapidly changing environment
- Experience as a shift lead in a retail environment
Benefits & Compensation
- Compensation: $18.50 per hour plus tips
- Medical, dental, and vision insurance eligibility based on hours worked
- Paid Sick Time
- Paid vacation of 5 days, accruing at 1.54 hours per period
- 401(k) retirement plan
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
Work Mode
This is an onsite position.
MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.
