Responsibilities
- Serve as a platform-wide generalist, able to troubleshoot across products, integrations, data structures, customizations, workflows, and architecture patterns
- Be the technical expert sales teams rely on when conversations become complex or solutions are unclear
- Lead architecture discussions with customers from hands-on technical teams to CIO/CTO/CSuite stakeholders
- Diagnose and solve integration challenges across REST, SOAP, JSON, JDBC, and custom middleware
- Support long-cycle, highly structured public sector deals, partnering hand-in-hand with sales from discovery through solution validation
- Bring a strong implementation mindset - able to explain not just what the solution is, but how it would actually be built
- Own and contribute to programs that upskill Solution Consultants and help them demonstrate the platform’s value in Federal environments
- Provide thought leadership on AI-native architecture patterns, workflow automation, and public sector modernization strategies
- Work closely with product and engineering teams to influence roadmap direction based on field insights
- Deliver standard and tailored demonstrations, Proof of Concepts, and Proof of Value engagements
- Stay current on platform releases, emerging technologies, GovCloud certifications, and compliance changes
- Participate in marketing, webinars, conferences, and community activities to represent our public sector technical brand
- Work collaboratively across a matrixed organization (AEs, SCs, Specialists, EAs) to ensure solutions are viable, secure, compliant, and scalable for Federal customers
- Operate as a senior self-starter who can prioritize, remove roadblocks, and contribute to quarterly strategic “big bets” across the US public sector business
Benefits
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP (Employee Stock Purchase Plan)
- Matching donations
- Flexible time away plan
- Family leave programs
Work Arrangement
Remote (City/Region)
Additional Information
- Ability and willingness to travel as required
- Work personas: Flexible or Remote
- Equal Opportunity Employer statement included
- Accommodations available for candidates who need assistance with application process
- Export Control Regulations: Employment contingent upon obtaining required export license or approval for access to controlled technology
