Responsibilities
- Design and execute test cases for ServiceNow applications.
- Perform functional, regression, and integration testing.
- Identify, document, and track defects using testing tools.
- Collaborate with developers and business analysts to understand requirements.
- Ensure test coverage and maintain test documentation.
- Participate in test planning and estimation activities.
- Contribute to the improvement of testing processes and methodologies.
- Work closely with the development team to resolve issues.
- Provide feedback on testability of requirements and designs.
- Support the creation of automated test scripts.
- Conduct performance and security testing as needed.
- Ensure compliance with industry standards and best practices.
- Participate in user acceptance testing (UAT) phases.
- Maintain up-to-date knowledge of ServiceNow releases and features.
- Assist in the development of test strategies and plans.
- Perform exploratory testing to uncover hidden defects.
- Provide status reports on testing activities and progress.
- Collaborate with other QA team members to share knowledge and best practices.
- Participate in code reviews and pair testing sessions.
- Support the deployment of ServiceNow applications in various environments.
- Ensure that testing activities align with project timelines and milestones.
- Provide input on the test data management process.
- Assist in the creation of test reports and documentation.
- Ensure that all testing activities are conducted in a structured and organized manner.
Nice to Have
- Certification in ServiceNow or related QA certifications.
- Experience with ServiceNow implementation projects.
- Familiarity with ITIL frameworks and best practices.
- Knowledge of ServiceNow Governance, Risk, and Compliance (GRC) modules.
- Experience with ServiceNow custom applications and integrations.
- Familiarity with ServiceNow release management processes.
- Knowledge of ServiceNow performance analytics and reporting.
- Experience with ServiceNow change management processes.
- Familiarity with ServiceNow incident and problem management.
- Knowledge of ServiceNow service catalog and request management.
- Experience with ServiceNow asset management and CMDB.
- Familiarity with ServiceNow IT operations management (ITOM).
- Knowledge of ServiceNow security operations and governance.
- Experience with ServiceNow customer service management (CSM).
- Familiarity with ServiceNow HR service delivery (HRSD).
- Knowledge of ServiceNow IT business management (ITBM).
- Experience with ServiceNow field service management (FSM).
- Familiarity with ServiceNow safe service operations.
- Knowledge of ServiceNow IT asset management (ITAM).
- Experience with ServiceNow IT operations management (ITOM).
- Familiarity with ServiceNow IT service management (ITSM).
- Knowledge of ServiceNow security operations and governance.
Compensation
Competitive salary
Work Arrangement
Hybrid
Team
Collaborative and dynamic team environment
What We Offer
- Opportunity to work on cutting-edge ServiceNow projects.
- Collaborative and supportive team environment.
- Professional development and training opportunities.
- Competitive benefits package.
- Flexible work arrangements.
- Innovative and dynamic work culture.
- Opportunities for career growth and advancement.
- State-of-the-art tools and technologies.
- Challenging and rewarding projects.
- Opportunities to work on diverse and impactful initiatives.
How to Apply
- Submit your resume and cover letter.
- Include relevant experience and qualifications.
- Highlight your ServiceNow expertise.
- Describe your testing experience and methodologies.
- Explain your problem-solving skills and approach.
- Provide examples of past projects and achievements.
- Include any certifications or additional training.
- Mention your familiarity with Agile and Scrum methodologies.
- Describe your experience with automated testing tools.
- Explain your knowledge of ServiceNow modules and features.
Not provided
