About the Role
This position involves providing technical support for equipment installation, maintenance, and repair, ensuring reliable performance and compliance with specifications.
Responsibilities
- Install and configure equipment at customer sites
- Perform routine maintenance on technical systems
- Diagnose and resolve equipment malfunctions
- Ensure compliance with safety and operational standards
- Document service activities and outcomes
- Respond to service requests in a timely manner
- Calibrate instruments for accurate performance
- Support product upgrades and modifications
- Collaborate with internal teams on technical issues
- Provide on-site and remote technical assistance
- Follow quality assurance procedures
- Train customers on equipment operation
- Maintain service tools and diagnostic equipment
- Adhere to company policies and protocols
- Monitor system performance post-installation
- Escalate complex issues when necessary
- Keep accurate service records
- Work in compliance with regulatory requirements
- Support new product deployments
- Troubleshoot electrical and mechanical problems
- Ensure timely completion of service tasks
- Communicate technical details clearly
- Respond to emergency service needs
- Follow up on customer feedback
- Maintain equipment reliability and uptime
Compensation
Competitive salary and benefits package
Work Arrangement
Full-time with travel required
Team
Part of a technical field service team supporting operations
Why Join Us
- Opportunities for professional growth
- Supportive and collaborative work culture
- Investment in employee development
- Innovative and evolving technology environment
What We Offer
- Comprehensive training programs
- Health and wellness benefits
- Retirement savings plans
- Employee recognition initiatives
Not available for this position
