Forbright Bank is hiring a Service Specialist to join its Digital Banking division. This role focuses on operational support and service delivery for our digital banking platform.
What You'll Do
- Provide operational support and service delivery for digital banking products and services.
- Monitor platform performance and address service-related incidents.
- Collaborate with internal teams to resolve customer and operational issues.
- Contribute to process improvements for service efficiency and reliability.
What We're Looking For
- Experience in a banking operations, service support, or similar role.
- Understanding of digital banking platforms and financial services.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a globally distributed environment.
Work Mode
This role operates in a global work mode, supporting teams and services across multiple regions.
Forbright Bank is an equal opportunity employer.
