Oura is looking for a Senior Workplace Applications & Automation Manager to lead the charge in creating an exceptional employee experience. You will oversee the SaaSOps lifecycle, productivity platforms, and automation strategy, enabling a seamless and effective technology environment that empowers team members to do their best work.
What You'll Do
- Own the full lifecycle of internal SaaS platforms: intake with onboarding, rationalization, and deprecation.
- Define governance workflows for new tool requests and cross-functional evaluation.
- Lead platform reviews focused on usage, automation, compliance, and access alignment.
- Manage, mentor and grow a team through coaching and performance development.
- Collaborate with IT, Finance, HR, Legal & Security to support IAM practices including provisioning automation and access reviews.
- Oversee automation governance across Workato, ITSM workflows, and platform integrations.
- Ownership of the Application Portfolio Management (APM) process and operational data stewardship.
- Contribute to the ITSM transition from ServiceNow to a modern ITSM platform.
- Manage IT vendor relationships, contract renewals, and performance across collaboration tools.
- Track and report on KPIs such as automation coverage, provisioning time, access compliance, and license reclaim rates.
What We're Looking For
- 6+ years in SaaS operations, platform, or IT product management roles.
- 2+ years leading people or cross-functional teams.
- Proven experience leading the implementation and operational hands-on ownership of SaaSOps and SaaS Management platforms such as BetterCloud, Zylo, and Torii.
- Expertise in SaaS lifecycle, tool intake, vendor governance, and IAM best practices.
- Experience with Google Workspace, Slack, Miro, Jira, Confluence, and ITSM platforms.
- Familiarity with automation tools like Workato and audit-ready environments (SOC 2, HIPAA, etc.).
- Strong leadership, coaching, and mentorship capabilities.
- Excellent communication and stakeholder alignment skills.
- Strategic thinking with hands-on execution.
- Analytical and data-driven decision-making.
- Comfort navigating change in a fast-scaling environment.
Technical Stack
- SaaSOps Platforms: BetterCloud, Zylo, Torii
- Productivity Tools: Google Workspace, Slack, Miro, Jira, Confluence
- Automation: Workato
Team & Environment
You will collaborate closely with cross-functional partners across IT, Finance, HR, Legal, and Security.
Benefits & Compensation
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
- Compensation varies by region: Region 1 $149,000- $186,000; Region 2 $138,000- $172,000; Region 3 $128,000- $160,000
Work Mode
This is a remote position open to candidates across the United States.
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.
