Requirements
- 10-12+ years of Care Delivery / Operations experience, preferably managing capacity for an online healthcare marketplace or urgent care platform
- Leader with an ownership mindset and accountability for outcomes
- You are a builder: You are hands on and a user of AI to build efficient workflows
- Analytical problem-solver who drives data-driven decisions
- Able to address near-term business challenges while also optimizing Care Delivery for the medium and long-term
- Experienced team manager with a minimum of 8-10 yrs of managerial experience in scaling and building effective teams
- Expert at optimizing complex operations and intellectually curious about applying AI to drive efficiencies
- Demonstrated expertise in data and modeling including SQL and Excel and experience in workforce planning and demand / capacity modeling
- Strong communicator with excellent interpersonal skills and proven ability to drive cross-functional alignment and effective Executive and BoD communications
- Thrive in fast-moving, ambiguous environments. Able to quickly translate imperfect information into practical solutions and operational momentum
Work Arrangement
Hybrid — Remote, Austin, TX
Additional Information
- Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position.
- The role will remain open until July 31, 2026.
- As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including: Medical, Dental and Vision, Ancillary: Life, Short and Long Term Disability, 401K match, Flexible PTO, Parental Leave, Stock options, Additional programs and perks
