Hiive is looking for a Senior UX Content Designer to shape the voice of our product and simplify complex financial interactions for our users. You will craft detailed information and content to support each area of the product, partnering closely with product designers, product managers, and key business stakeholders to own content decisions that build intuitive user experiences.
What You'll Do
- Craft clear, concise, and compelling copy for our desktop and mobile interfaces, including onboarding flows and transactional emails.
- Own, maintain, and evolve our content style guide, ensuring our voice remains consistent, professional, and accessible across all touchpoints.
- Build strong relationships with different business lines (including Legal, Compliance, Marketing, Sales and Training) to ensure our copy is clear, compelling and legal/regulatory compliant.
- Contribute to our design system by creating and editing content standards and components that allow the team to scale efficiently.
- Build deep knowledge of the private markets investment space, understanding and expressing complex terminology to become a proficient partner in the domain.
- Design and run the copy review process across business stakeholders and compliance.
- Contribute to internal and external longer form product support documentation.
What We're Looking For
- 5+ years of experience in content design, UX writing, or UX content strategy.
- A strong portfolio demonstrating your ability simplifying complex user flows.
- Experience building and maintaining content style guides and content design systems.
- Strong attention to detail, tone, and consistency in writing.
- Ability to manage multiple projects in a fast-paced, high-growth startup environment.
- Familiarity with design and collaboration tools like Figma.
Nice to Have
- Experience in Fintech, Healthtech, Legal, or other regulated industries.
- Ability to learn quickly and ramp up on complex topics.
- Familiarity with copy management tools (such as Localize).
Technical Stack
- Figma
Team & Environment
You will partner closely with product designers, product managers, and key business stakeholders. We are a small and dynamic team with an entrepreneurial culture.
Benefits & Compensation
- Highly competitive salary commensurate with experience and contribution.
- Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan.
- Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account.
- A dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an on-site gym, and a gorgeous rooftop amenity.
- Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ.
- An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Womens’ Network events.
- Significant opportunities for growth into team leadership and management roles.
- Sponsorship, immigration, and relocation for exceptional candidates.
Work Mode
This is an onsite role based at our Vancouver, BC HQ.
Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.
