At The Hartford, we’re determined to make a difference. We are looking for a Senior Technical Writer to join our team as a key individual contributor and trusted documentation expert. In this Asset Owner role, you will play an integral part in the successful design, deployment, and sustainability of analytical assets, partnering closely with actuarial modelers, data scientists, and data engineers to ensure high-quality, consistent, and compliant documentation.
What You'll Do
- Partner with actuarial, data science, and engineering teams as the primary documentation-focused Asset Owner for modeling assets.
- Author and maintain end-to-end model documentation covering the full analytical lifecycle.
- Produce and manage documentation in Markdown format using modern IDEs such as VS Code.
- Ensure documentation adheres to internal Model Risk Management standards and industry best practices.
- Review and enhance documentation from model developers to ensure depth, clarity, consistency, and technical rigor.
- Participate in model peer reviews, synthesize feedback, and support post-review documentation updates.
- Develop process visuals, data flow diagrams, and model design artifacts using tools like Visio or draw.io.
- Create compelling presentations and written materials for leadership to communicate complex modeling concepts and results.
- Support multiple concurrent initiatives, managing competing priorities and timelines while maintaining high quality.
- Manage documentation lifecycle activities including versioning, archival, and accessibility across GitHub and SharePoint.
- Contribute to the development and improvement of internal SharePoint pages and documentation resources.
- Leverage modern tooling, including familiarity with Python-based workflows and docs-as-code practices.
- Identify opportunities to improve documentation processes, templates, standards, and adoption.
- Support Agile ways of working with iterative documentation updates aligned to sprint-based delivery.
What We're Looking For
- A graduate degree with 2 or more years of experience, or a bachelor’s degree with 4 or more years of experience, in a technical, quantitative, or writing-intensive discipline.
- Demonstrated experience writing technical documentation for analytical, actuarial, data science, or statistical modeling assets.
- Experience documenting models across the full model lifecycle, from development through implementation and monitoring.
- Strong ability to translate complex technical concepts into clear, structured documentation for both technical and non-technical audiences.
- Proficiency with Markdown, modern development environments, and documentation workflows.
- Comfort reviewing Python code and collaborating closely with data scientists and engineers.
- Strong proficiency with Microsoft Office tools, especially Word, PowerPoint, and SharePoint.
- Excellent written and verbal communication skills with strong attention to detail and editorial quality.
- Proven ability to manage multiple initiatives simultaneously and work effectively across cross-functional teams.
- Self-starter with strong ownership, accountability, judgment, and collaboration skills.
Nice to Have
- Experience working within Model Risk Management frameworks or documentation standards aligned to SR 11-7.
- Insurance or financial services industry experience, particularly in pricing, underwriting, actuarial modeling, or analytics.
- Familiarity with Sphinx, static site generation, or other structured authoring pipelines.
- Experience using GitHub and GenAI-assisted development tools such as Copilot.
- Agile or Product Owner experience.
- Prior experience supporting peer reviews, remediation efforts, or first line documentation reviews related to risk or audit activities.
Technical Stack
- Markdown
- VS Code
- Python
- GitHub
- Visio, draw.io
- Microsoft Office
- SharePoint
- Sphinx
Team & Environment
You will partner closely with actuarial modelers, data scientists, and data engineers within the Actuarial Strategic Modeling team.
Benefits & Compensation
- Salary range: $94,000 - $141,000
Work Mode
This is a hybrid position, requiring work near company office locations.
The Hartford is an Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.
