Remote - US remote Employment $128,560.00 - $160,700.00

Twilio is hiring a Senior Technical Consultant - Zuora Billings

About the Role

As a Senior Technical Consultant - Zuora Billings, you will play a central role in shaping and delivering sophisticated billing architectures that support complex subscription and revenue models. You'll lead the full lifecycle of Zuora implementations, from gathering requirements to post-go-live support, ensuring solutions are aligned with financial, operational, and compliance needs.

What You'll Do

  • Design and oversee end-to-end billing architectures in Zuora, including advanced product catalogs, subscription lifecycle flows, and multi-entity, multi-currency configurations.
  • Develop and optimize custom workflows, rating logic, and billing rules to support global business models and scalable order-to-revenue processes.
  • Build and maintain integrations between Zuora and core enterprise systems such as ERP platforms, tax engines, payment processors, CRM, and data warehouses using APIs and middleware technologies.
  • Lead requirement-gathering sessions across finance, sales, and operations to identify gaps, resolve conflicts, and translate business needs into technical designs.
  • Support financial close activities, including reconciliations, audit controls, and system stability, ensuring accuracy and compliance.
  • Provide technical leadership during implementations, manage change and release processes, and conduct root cause analysis for critical production issues.
  • Document solutions thoroughly, mentor junior team members, and contribute to governance forums with stakeholders and executives.

Requirements

  • Deep expertise in Zuora Billing, including product and pricing configuration, usage processing, revenue recognition, and cash application.
  • Proven experience integrating Zuora with enterprise systems such as Oracle ERP and payment gateways, and managing data pipelines and automated reconciliations.
  • Strong analytical and problem-solving skills, with the ability to lead technical design workshops and prototype solutions.
  • Experience supporting financial compliance, audit controls, and month-end close processes in a SaaS environment.
  • Self-directed with excellent communication skills, capable of working under pressure and managing multiple concurrent deadlines.
  • Track record mentoring technical consultants and leading cross-functional collaboration.

Benefits

This role offers the opportunity to shape core financial systems at scale, work with global teams, and drive innovation in subscription billing and revenue operations. You'll operate in a collaborative, fast-paced environment focused on technical excellence and continuous improvement.

Required Skills
Zuora BillingZuora SaaSZuora UsageZuora SubscriptionsProduct and Pricing ConfigurationCash ApplicationRevenue RecognitionOracle ERPTax EnginesPayment GatewaysBilling AutomationI2C LandscapeRequirement GatheringSystem IntegrationPrototyping Zuora BillingZuora SaaSZuora UsageZuora SubscriptionsProduct and Pricing ConfigurationCash ApplicationRevenue RecognitionOracle ERPTax EnginesPayment GatewaysBilling AutomationI2C LandscapeRequirement GatheringSystem IntegrationPrototyping
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Twilio
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Job Details
Department Enterprise Application Development and Operations
Category other
Posted 3 hours ago