Omada Health is looking for a Senior Systems Automation Engineer to join our team. As a senior individual contributor, you will design, build, and deliver high-impact automations across our internal systems ecosystem. This role blends workflow automation, system integration, AI-supported decisioning, and process design to solve complex operational challenges.

What You'll Do

Participate in the intake process by clarifying requirements, gathering context, and translating problem statements into structured technical scopes.
Assess automation requests against established prioritization criteria, including expected ROI, operational impact, compliance relevance, and alignment with automation standards.
Evaluate technical feasibility, system dependencies, and potential risks of proposed automations.
Deconstruct ambiguous, multi-step processes into clear workflow models.
Translate requirements into detailed automation designs across platforms such as Tines, n8n, and API-driven workflows.
Build automations that adhere to existing security, reliability, observability, and AI governance standards.
Integrate SaaS platforms using REST APIs, webhooks, event-driven triggers, and structured JSON payloads.
Iterate rapidly on prototypes, validating logic and refining flows to ensure stability, performance, and alignment with business rules.
Coordinate with Engineering when custom APIs or technical support is required.
Perform structured UAT with stakeholders, incorporating feedback and ensuring readiness for deployment.
Own the full lifecycle of automation deployments, including testing, launch, hypercare, tuning, and steady-state stabilization.
Maintain, optimize, and refactor automations as upstream systems evolve or new business requirements emerge.
Monitor performance and troubleshoot issues, proactively implementing improvements that enhance reliability.
Partner with stakeholders across Omada—including P&C, Recruiting, Finance, Care Delivery, Security, Compliance, and Engineering—to understand workflows and downstream impacts.
Work closely with EPD (Engineering, Product, and Design) on automation-related projects.
Provide technical consultation on automation feasibility, integration complexity, and required process adjustments.
Contribute to an automation-as-a-service model by building solutions that leverage reusable logic and consistent design patterns.

What We're Looking For

7+ years of hands-on experience in systems automation, systems engineering, or multi-system workflow integration.
Strong technical understanding of REST APIs, webhooks, event-driven integrations, and structured JSON.
Proven ability to deconstruct complex business processes into structured workflow models and technical designs.
Hands-on experience building secure, resilient automations in at least one orchestration platform (Tines strongly preferred).
Experience conducting UAT, validating edge cases, and participating in formal change management processes.
Strong documentation skills, including workflow diagrams, decision matrices, and technical specifications.
Familiarity with AI-assisted decisioning workflows, including LLM prompt design, routing logic, and scenario handling.
Exposure to identity lifecycle automation (Okta, Workday, SCIM provisioning, and attribute-based access approaches such as ABAC).
Demonstrated Business Process Analysis or process redesign experience applied to cross-functional workflows.
Ability to write and maintain scripting (Python) for API integrations, data transformations, or workflow logic.
Ability to operate autonomously in a fast-paced environment while managing multiple concurrent automation projects.
Strong communication and partnership skills, with the ability to collaborate effectively across technical and non-technical teams.

Nice to Have

Experience with additional automation platforms (n8n, Workato, Zapier, or equivalent).
Experience in SOX, HIPAA, or other audit-aligned environments.
Exposure to monitoring, observability, or logging tooling supporting automation reliability.