Requirements
- Proven Project Leadership: Demonstrated experience leading high-stake IT infrastructure projects from initiation to full delivery and documentation.
- Professional Experience: 4+ years in systems administration or infrastructure engineering in a high-growth environment.
- Certifications: ITIL 4 Foundation is required.
- Expert Scripting: Expert-level proficiency in PowerShell and Python is mandatory for automating user lifecycles and bridging data gaps between systems (e.g., Rippling, Intune, Jira).
- Technical Mastery: Strong experience with cloud and endpoint management tools (e.g., Google Workspace, Azure, MDM platforms, SharePoint)
- AI Literacy: Demonstrated experience leveraging AI platforms (e.g., Gemini, Claude AI) to accelerate troubleshooting, automation, and documentation.
Nice to Have
- Strategic Roadmapping: Contributing to 1–3 year IT infrastructure roadmaps that align with global business objectives.
- Financial Acumen: Familiarity with managing IT department budgets, including OpEx/CapEx forecasting and SaaS spend optimization.
- Compliance Leadership: Leading technical readiness for SOC2 or ISO audits and developing internal control frameworks.
- Stakeholder Management: Experience presenting technical project updates and infrastructure risks to non-technical executive leadership (Legal, Finance, People Ops).
Benefits
- Family medical, dental, vision, disability
- 401(k) administration and $1k match per year
- Thoughtful paid time off
- 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year
- Four-week paid sabbatical leave after four years
- Competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
Work Arrangement
Hybrid
Additional Information
- We plan to have this role start by mid-June.
- We are unable to provide sponsorship for this role, now or in the future.
- We will prioritize candidates in Seattle who can support our in-office IT presence.
- Most of our roles offer the opportunity to work remotely.
- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square.
- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year.
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente and more.
