Responsibilities
- Partnering with the sales team to understand customer requirements and provide sales support
- Preparing and delivering technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers
- Running proof of concept trials for customers
- Identifying customer initiatives and business challenges, and subsequently mapping them to appropriate Cloudflare solutions
- Building technical champions and strong relationships within customer accounts
- Leading demonstration and proof-of-concept activities for both prospects and customers
- Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customer's organization
- Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities
- Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer, Community, Technology, Cybersecurity, and Industry-focused events
- Applying in-depth vertical knowledge or domain expertise to advise on best practices
Requirements
- Bachelor's Degree or equivalent relevant work experience
- Minimum 5 years pre-sales experience
- Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies
- Solid written, verbal, and presentation communication skills
- Demonstrated ability to manage multiple projects and activities concurrently
- Highly motivated, curious, and collaborative team player who works with a sense of urgency
Nice to Have
- Networking & Application Architecture: Strong grasp of fundamental customer network and application designs, including detailed knowledge of the user-to-application workflow in hybrid environments (Azure, AWS, GCP)
- Security: Understanding, knowledge, or experience with application and network security
- SaaS & Remote Access: Familiarity with SaaS application environments and challenges related to VPN/remote access
- Monitoring & Analytics: Experience or knowledge of SIEM and log analytics platforms
- Client Management: Foundational knowledge of client OS and software distribution
- Executive Communication: Demonstrated ability to interact with and communicate messages of network and security transformation to senior-level staff and executives
- Networking Expertise: Strong understanding of routing, subnetting, split tunnels, SD-WAN, and local internet breakout
- Security Risks: Familiarity with common end-user and application security threats, including DDoS, malware, phishing, and viruses
- Market Knowledge: Awareness of the competitive landscape, particularly concerning CDN providers and internet security technologies
- Bonus Points Education: While graduate-level degrees in Computer Science, Engineering, or related fields are noted, this is not a strict requirement. We welcome candidates from all backgrounds
- Certifications: Relevant certifications such as Azure/AWS/GCP Architect are a plus
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Work Arrangement
Hybrid
Team
Structure: The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers.
Additional Information
- The position requires up to 50% travel for attending meetings with prospects or customers, participating in conferences and industry events, and collaborating with Cloudflare colleagues.
